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November 2024 by Katie Parman
I've relied on Crown Trophy several times now, and each experience has far exceeded my expectations! Their customer service is exceptional, with every staff member going above and beyond to ensure satisfaction. The attention to detail and thoughtfulness in their work truly sets them apart. Plus, their quick turnaround time never fails to impress. I highly recommend Crown Trophy and will definitely be using their services again soon! Thank you for all that you do!
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October 2024 by Dylan Trujillo
This place is great. They made me an award for a coworker in less than a day. They even found my company's logo on their own which was pretty amazing. Far exceeded my expectations. Thanks Lee Ann!
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October 2024 by Bill Burns
On Tuesday, I had a last-minute request when I walked in the door. One of our employees was retiring, with his last day set for Friday. I met with Lee Ann Martinez in the showroom and asked if they could create a plaque by then. Instead of turning me away with a laugh, she told me to wait while she spoke with their engraver. A few moments later, she returned with an alternative suggestion since an engraved plaque wouldn’t be possible in such a short time. She offered a printed plaque using our company logo, showing me a few samples. I chose a gold overlay with a redwood base.
She asked me to email her the logo and the text for the plaque, and she would send me a quote. I quickly returned to the office and sent the information. By Wednesday, she contacted me with the invoice, which I paid immediately given the tight timeline. At the time, I didn’t realize that another email had come in with a proof for me to review. On Thursday at 2 PM, she sent a follow-up asking me to approve the proof, and that’s when I realized I had missed her email in my overflowing inbox! I immediately reviewed and approved it, but I was worried it wouldn’t be finished in time, especially since it was my fault for the delay. She assured me they’d notify me when it was ready.
Less than 24 hours later, by 11:30 AM the next day, the plaque was ready—and it looked amazing! Our retiree was thrilled with it. I’ll definitely be using Crown Trophy again soon. I’m in a fantasy league and saw some great trophies, medals, and plaques that would make perfect prizes! Thanks again, Lee Ann!
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September 2024 by Scott Stolpa
Crown Trophy is my annual go-to for updating our fantasy football trophy. They always take care of it on time and for a reasonable price. They also have such a large selection of trophy options in their show room that I start thinking of reasons I might need to create a trophy for an event in my life. I really appreciate the service and the value that Crown Trophy provides.
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December 2023 by Keith T.
Excellent service and great value. We walked in without an appointment and they were serving us right away. The trophy was great.
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August 2023 by Kyle Phillips
Lisa went above and beyond for me and I will highly recommend her and this place !
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April 2023 by Google user
Super friendly and helpful! The engraving turned out great. Lisa and the staff went above and beyond in helping to pick out the trophy, recommend a layout, and make sure we received it on time. Will come back for any trophy and engraving needs.
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April 2023 by David Anderson
Super friendly and helpful! The engraving turned out great. Lisa and the staff went above and beyond in helping to pick out the trophy, recommend a layout, and make sure we received it on time. Will come back for any trophy and engraving needs.
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February 2023 by Michael Carroll
I came to Crown Trophy ( Alton Location) after having a bad experience with Amazon. I made a purchase of a gavel set and what I received was not close to what was advertised. I then reached out to a company in New Hampshire. The process was too complicated. Lisa and Lee Ann were truly understanding and delivered A-1 service. Delivered a fabulous product faster than the time quoted. I recommend this team very highly. I look forward to using their services for my next award/ presentation needs.
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October 2022 by Joey Mcqueeney
Awesome job! Couldn’t be happier with the outcome. Highly recommend
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March 2022 by Dominique Moreno
Lisa helped me with some last minute medals for 2 basketball teams . Great customer service !Thanks again !-Coach Dom
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January 2022 by Walt B.
When my wife died, I wanted to buy a testimonial plaque about her. Crown Awards had a very reasonable price, and they provided a nice one. Then when the back piece which lets it stand up was moving backward, which I don't think was entirely their fault, they provided a replacement plaque at no charge. They were very good throughout the whole process.
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November 2021 by Jenée Cummings
Very rude and unprofessional!
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August 2021 by Heidi F
We lost the plaque for a funeral urn. Lisa at Crown Trophy was so quick to respond and confirm details to complete our rush job. I would give more than 5 stars if I could!
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April 2021 by Colorado Man
These folks are the best! I like the fact that they have a showroom so you can actually see options and get ideas. They delivered the award exactly the way I wanted ahead of schedule! Very reasonable prices and friendly professional staff. Look no further...highly recommended!
