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January 2024 by Tanya Cardwell
Personable bankers. Dillon was the personal banker at Chase who helped with a notarized power-of-attorney notarized. Scheduling online is convenient and Dillion, who met me promptly in the lobby, was professional yet personal. You can trust Chase to connect you with people-centric bankers. Thank you, Dillon.
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November 2023 by Chris Galvan
Went in for a deposit and really needed to use the restroom and was told by Shar they don't have public restrooms per her manager. Do not go to this location .
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September 2023 by Ivan Drobnjak
Adding me to my minor daughter's account as a signer, which is as simple as having an ID, her with me with her ID and the other parent signer with their ID should be 2 minutes to check IDs and fill out a signature card. Walked in once (all 3 of us), and they said sorry, there is no one here that can do that. Please go online to make an appointment and come back. There was no one else in the branch at the time and whomever was there wasn't allowed to do this. Earliest available appointment was over a week out. Made appointment. Showed up at the time of appointment (again all 3 of us), teller says oh the person you made appointment with online isn't working today. And she adds the online appointment system is terrible, makes mistakes all the time... But we have 3 people here who can help with that sort of thing if you are willing to wait. Sitting here 30 minutes later, all 3 of us still waiting for something ridiculously simple as this. Because I have nothing better to do on a Saturday. So I type out a Google review. Not that they care.Understaffed, incompetent, typical large bank behavior. If you are not a billionaire and use their private client services you'd be much better off with a more normal bank.
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September 2023 by Marshall Can
Joke shop banking. LolololUCC (UD Law) requires all banking institutions to accept checks within 6 months of disbursement. This is law, not prerogative.So explain why this joke shop teller rejected it, hiding behind a Chase policy?!Lol I looked it up, and she literally violated Federal Law.Got my business handled at another branch.Avoid this place like the plague!
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February 2023 by Catie Vick
Horrible experience. Save yourself the grief and go to a different branch of Chase.
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January 2023 by VIESCA DIGITAL DESIGNS
I'm sure the bank itself is fine but the drive thru ATM is down half the time in the three years I've been there
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February 2022 by Justin
Had questions for a banker twice and they helped me immediately and without an appointment. Was very pleased.
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August 2021 by James Krefft
I came in to replace a lost debit card. Chase customer service informed me I had to use the branch. But the Chase process to replace a Lost Debit Card is to show up to a branch with a photo ID and your debit card. But I dont have my debit card. So it's a process failure. This kind of process hole is so hilarious it deserves 5 Stars.
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June 2021 by cole kingsbury
Terrible experience. Went in at 4:15pm, so 45 min before closing for a cashiers check, after about 15 min, the cashier said she did not have clearance for the amount. She grabs another worker and same problem. 35 min later I ask to leave since they can't help me. I was obviously frustrated and on the way out the yell have a great day, being condescending. Save your time and go to a brach that cares enough to staff people thay have clearance to help.
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June 2020 by Alexander Darzins
Terrible service every time I go To this location. If it's even open at all. 0 stars
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January 2020 by Danny Prien
Efficient and Effective. Really helped me achieve my financial dreams as well as take care of my financial worries.
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December 2019 by Sorenishii
This bank was awful. The employees were rude and insulting and doing things different than other branches I had visited. We were in a hurry and they had made us do extra steps to delay just getting a money order
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November 2019 by Vicki L.
I have a business account with this branch and go in here often for notary services. Every single time I have been made to feel like I am burdening the staff by asking for this service, which is a free service provided to account holders. They need to work on customer service.
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October 2019 by Tony Cole
I had the pleasure of visiting this location just once, but it was great. I went out of my way to return due to the great and friendly service I received. Truly felt valued. That's rare, and I've worked in the banking industry!
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August 2019 by Nathan Barratt
The new branch manager Danny helped me look at all my options for my family. He was courteous and professional. I highly encourage coming to this branch for fantastic customer service!
