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August 2024 by Matt DePalo
The best shop in town for anything you need done. Big Nick is a great guy who will go the extra mile to actually fix your car and save you money rather than just throwing new parts at it until the problem goes away like most shops. Car repair and maintenance done smarter.
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August 2024 by Rick Michels
First time bringing in one of our vehicles for service after our regular shop degraded in service. Our neighbor who also left the same shop recommended Big Nick's. Had an Oil Change and tire rotation at a very reasonable price. Pleased and impressed they did a full inspection on the initial visit to benchmark the vehicle. The front desk staff was out for an appointment so one of the techs was challenged with entering the vehicle and charging for the service. They called another employee for help, and after proclaiming, "I'm a mechanic, not a computer guy.". He pushed through and completed the transaction to my amusement, being a computer guy. Well done, we will return with our other vehicles.
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August 2024 by Dmitriy Vilner
My car was damaged during a winter storm (plastic got caught on the concrete parking stop covered with snow) and I took it to Big Nick's Auto because that shop was recommended on Nextdoor. Nick and I discussed the repairs which included 1) putting the plastic deflector part back in 2) re-attaching the bumper with possible replacement of the bumper cover/spacers and 3) securing everything with quality clips. Two weeks after the repairs were done, I noticed weird noises coming from the front - turns out the bumper and the fender liners came loose, rubbing against the tires, and severely damaged. Came to see Nick and he started saying that we discussed replacing the liners (we didn't because they weren't damaged before) and that I damaged the car (which I didn't). After I started arguing with him, Nick became erratic and demanded I leave the shop...all in front of his other customers ;) No attempt to repair the damage he caused or even discuss it. I took the car to 2 other body shops - who actually know what they are doing - and they confirmed that the repairs done incorrectly. That cost me time and hundreds more to repair. I don't know what "Big" stands for, but it's not skill, professionalism or customer service. Avoid this establishment and use someone else, there are plenty of shops who care about their customers!
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July 2024 by Evan Rosen
Big Nick and his team are honest and quality mechanics. No pressure and no upselling just does what it takes to get the job done.
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June 2024 by Bruce Morrison
Nice people and great service! They had my job done quickly
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May 2024 by Ryan W
Just wanted to take a moment to give thanks to this great local shop. I have been going here for several years to get my oil changed and they are always friendly, fast, and do great work. I recently thought there was an issue with my car when I had multiple warning lights on and issues with my battery. I took it to Nick and Jamie and they checked it all out. Turns out it just needed a good charge which they did. Not only did they not charge me for the diagnosis and time it was there at the shop, they had sent me home earlier in an Uber on their dime. I will make sure to keep returning to Big Nick's for all my auto needs and will be recommending this awesome and honest shop to others! Keep up the great work and wonderful customer service!
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May 2024 by Noah Kriska
Was quoted over $1000 for a bumper repair I ended up doing myself for under $200 ?
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April 2024 by Austin Reed
Great shop. Great people. Ram needed some work and they got me in and back on the road. Definitely recommend! Give them a call!!
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April 2024 by Geoff Graham
Big Nick's did a thorough inspection on my vehicle, which included multiple tests of my transmission throughout the day to try and diagnose a potential leak.
In the end, they discovered no leaks and quoted me for a different repair that they ultimately completed for less than they originally quoted, and well below their competitors had quoted me for the same job.
I felt very appreciated as a customer and plan to use Big Nick's for all my car service needs in the future. Integrity and customer service at that shop is top notch.
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March 2024 by Adrienne Lewis
I absolutely recommend Big Nick’s to everyone! They are honest, work very quickly, and are super friendly! Finding a mechanic you trust is hard. Do not look any further! They are amazing!
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March 2024 by Melissa Croom
I have had the absolute best care for all my vehicles by Big Nick’s. They are honest beyond reasonable and they are the kindest people I’ve ever met in this industry! I highly recommend them! I only recommend them!!!
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March 2024 by Jessie Chappa
This is the most honest and hard working auto shop I have ever been to. I went to Les Schwab to get my tires rotated and had them check over my car after a family member did the brakes. They looked at my car for 10-15 minutes and came back and told me I would need to replace both brake calipers with OEM parts because the rear passenger side was leaking. They told me that I would have to replace both sides even if the other side was fine. I felt like something wasn't right so I took it to Big Nicks Auto for their expert opinion. I got setup with an appointment and they advised me that absolutely nothing was wrong. Thank you so much for your honesty as someone else in my situation who may not have questioned this would have been out $1300 for no reason. Aside from the honesty the communication is amazing. I got a call 1 hour after dropping my vehicle off and felt all questions I had were met with professional feedback. Aside from my personal experience, my husband had a great experience with Nicks Auto a few months ago. The starter went on his vehicle and they repaired it and had it back to him same day with very very fair prices for the repair. I love how they do a full inspection and send you a report so you know the status of all aspects of your vehicle for a piece of mind. I am so appreciative and thankful for this auto shop and everyone that works there. I have recommended all family and friends to go there for any vehicle needs. Big Nicks Auto, THANK YOU!!!
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March 2024 by Pound Pitties Rescue
Best shop you’ll find! Honesty and integrity are key and they do it all! Bonus is the shop dog!
Nick and Jami are both very friendly! Highly recommend them!
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January 2024 by Anthony Hinton
After Les Schwab Tires decided that 2.5 hours was needed for an oil change and tire rotation and Grease Monkey installed the wrong oil filter and blew up my Mazda I decided I would not use either company again. Luckily my friend told me about Big Nick's Auto, such a great thing too. Big Nick's Auto has been honest and fair. Their prices are competitive and in many cases less expensive than any other shop I've found. They are friendly and highly knowledgeable. The professionalism is exceptional. I'm happy knowing that I have a mechanic that I can trust.
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January 2024 by Mark Childs
NIck's shop replaced the steering rack on my 2017 BMW. There were a coupe hiccups but did everything as promised. They are an honest shop!
