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April 2024 by Patrick Withers
I have been having problems off and on with this location for years, but this is the straw that broke the camel's back. I broke my side-view mirror and needed it replaced. I called AutoNation for a quote, and I decided to have them do the work. At that time, they also confirmed that they had to order a part, but they would have it by the time of my appointment. When I showed up, I was told that the quote hadn't included labor, which almost doubled the price. But I was already there, so I stayed. Then, after an hour of waiting, I was told that they had forgotten to order the part, and I had to come back. I rescheduled it for the weekend (I don't live close.) I also was told that I would have to have the mirror cap painted. They eventually took $200 off, but this was less than the labor cost. And I lost hours of time that I didn't have. I feel like I was sold a bill of goods. And now I have to find someone to paint my mirror top because they don't match.I'm never going back. Now. At least two of my family members are not going back. And after reading this, I hope you don't go here as well.GO SOMEWHERE ELSE!
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April 2024 by Melissa Coggins
After a mixup with scheduling, was able to get in for a first time oil change without actually having an appointment the same day. Service department was busy, but very easy to deal with, and very grateful they were able to squeeze me in without having to reschedule. Great customer service! Wait time was minimal. Definitely recommend!
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April 2024 by Kevin Ketchum
Great Service!
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April 2024 by Dustin Kern
Great sales team, Honest and friendly. Will buy again and again
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April 2024 by Heidi Miller
I recently purchased a used 2020 Subaru Forester from another dealer. I was a little worried about it so I decided to take it to Autonation to have it checked out. They were fantastic. Everyone was super nice, professional and helpful. I’d like to recognize both Travis and Jordan as they were the two people I worked with. I will make sure I always use Autonation for my service.
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April 2024 by Callie Poore
I've always been taken care of at this Subaru on Arapahoe Rd. Travis my service advisor recently was super friendly, informative, and diligent at helping take care of me when I had to leave my car there overnight unexpectedly. He was prompt at calling me first thing in the morning and caring of my request to have repairs completed for an afternoon appointment I had an hour away and needed my car for. Thank you Travis and the repair technicians for the help. I've been using this location for sevices since 2021 even though I bought my Subaru elsewhere.
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April 2024 by Eddie Lee
We just purchased a Vehicle for my wife, we worked with Sam and he was beyond exceptional. The entire team worked together to get my wife into her dream car!
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April 2024 by Ashley Strand
Had a great experience with Jordan as my advisor. He went over all recommended maintenance and services, explained what each service cost and addressed all my concerns.
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April 2024 by Phil Sevenants
I knew I wanted a Subaru CrossTrek and I went to the right place. Syed showed me the options (he was very knowledgeable) and we narrowed my selection down to the best available in my price range and options. I was in and out in a few hours. Very happy with the car and the great deal. Thank you Syed!
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April 2024 by George Speliotes
Sales and service have exceeded expectations.
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April 2024 by TPT Cater at The Franciscan
Syed Bilal Was Very helpful.
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April 2024 by Patricia Verlo
The customer service representative was very attentive, competent
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April 2024 by Lynn Castelo
I have always thoroughly enjoyed my experiences with AutoNation Subaru Arapaho. Gary Geurin, Dave Hopper and Rolf are professional, patient and knowledgeable….They have all assisted me greatly in the Subarus I’ve purchased over the years (decades, actually!). They are a compliment to your organization.
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April 2024 by Gary Vance
Terrible service. I had been jump starting my car for 2 weeks and told me my battery just needed charging.it was dead the next day I went to Schomp Subaru and the battery failed the tester.I felt like automation never even looked at the battery and they would never return a phone call.Very disappointed
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April 2024 by Ashley Franken
Dylan, the sales director and Jack were exceptional throughout the whole process. They made everything super easy especially with me coming from out of state! Highly recommend working directly with these two!
