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May 2024 by Timothy Loewe
My Insurance agent was awesome!
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December 2023 by KAREN DUCE LEMING
Eric the Tow Driver ,was so professional and knew exactly what he was doing did incredible on time was careful and considerate just couldn't be more pleased in making such a stressful day turn around and make it so much better and put my stress at ease ,he is good and you should Def give him a raise or bonus or promote him just never been more impressed with a situation like today and he made it positive knowing that he was confident and knew his job well !Thank you AAA,THANK YOU ERIC!
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November 2023 by Shane Hetzel
Came in to get a International Driving Permit. The process was so simple and didn't take very long. The lady working the counter was very professional and attentive.
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June 2023 by Jacob Bourne
Customer-Service is 5 Star always.
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June 2023 by John Chipman
Not bad.
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June 2023 by Steve Greenberg
Friendly and helpful staff, great service!
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June 2023 by Black Tye
Great ?
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May 2023 by Chris CMU
They had a pop up TSA truck here last week and the process was super convenient, thanks AAA!
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May 2023 by Keith Brakebill
Very helpful and quick. Had my International drivers permit in under 20 minutes.
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May 2023 by Dale Cotterill
Very helpful, trip tiks lacking much ifo
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April 2023 by m egbert
Travel services are virtually non-existent. I was trying to book trip to Europe. They don't book international flights if you don't buy one of their packages. Apparently, they don't book ground and they don't book most hotels. Prices are inflated. "Premier" membership is worthless. Another thing... I don't know why they sell insurance. I would never trust my insurance needs to them. AAA, and this office, used to be much, much better.
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April 2023 by Rick K.
My wife has been walking to work because her car was damaged by a AAA Colorado technician's improper battery installation. The dealer -- Mile High Honda -- has quoted nearly $1,000 for the repair.We submitted a claim to AAA. A week passed. We call and call but keep getting passed around. No one wants to talk about the issue.We finally receive a passive-aggressive voicemail from a AAA Colorado rep saying that, after a week of waiting, the investigation into her claim hasn't begun. There was also a vaguely threatening language that she needs to respond in a timely manner or ... tough luck. "We need you to fill out some forms before we can begin the investigation." When were they going to tell us? I'm guessing they were stalling ... hoping we'd just go away. We submitted the paperwork.Then, a total of two weeks had passed. We call again to see what is going on. We are told "they" will speak with Pacesetter Roadside Assistance, the company who installed the battery. What have they been doing in the mean time?We finally get an answer ... the folks at Pacesetter say that they installed the battery correctly so ... they will not be helping us with the damage. That's it? "We didn't do it." To our knowledge, no one from AAA Colorado spoke with the service department at Mile High Honda to get their side of the story.There was a time when AAA was a trusted, comforting travel partner. No more. AAA Colorado let us down. After decades of membership fees paid, and recommending AAA unreservedly ... we've been left with no choice but to drop them. We will continue to steer people away ... from what has become a scam.
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March 2023 by CEC
Delvin helped us with our flat on the busy hwy...and transported us and the car to the repair shop. Delvin was truly amazing and we cannot say enough wonderful things about him. I hope AAA East Metro knows how lucky they are to have him. Thank you Delvin for being so nice...so friendly...just fantastic!!!!
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October 2022 by Vibun Sor
They always give you a hard time when I need a tow. Both times, the tow truck drivers had an attitude for a service that Ive already paid for. They need better tow truck drivers that are more professional and empathetic especially when a customer is broken down on the side of the road.
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August 2022 by Yogi Ji
Welcome to a Scam.We have been members for some time and the one time i needed to get a tow, 90 degrees at 3pm and it took them over 2 hours to arrive. Traffic might add an extra half hour and at No fault of the driver for he was sent to Boulder then Castle Rock before my South Denver service.AAA failed me and i hope this review prevents anyone else from wasting there time and Money.Please note I am a positive reviewer the majority of the time but i couldn't hold this one back.
