-
December 2023 by Richard T. Case
tech worked system quickly and efficiently - very friendly and knew what he was doing - a real pleasure in these days of such poor customer service
-
December 2023 by Varshith Kuraganti
The technician was professional and also advised me on regular maintenance of my peloton bike. He showed up within the appointment schedule and window
-
November 2023 by Stoney Eskew
Garth was so helpful with everything and a pleasure to work with! When he found out it was my phone and not the battery, he took the extra time to help me get a new phone on the way and even speak with Verizon to confirm all was set for me. I appreciate him!!
-
November 2023 by R Barrera
I am still waiting on my device, but the customer service at multiple locations I visited was great! Great staff and management!
-
November 2023 by Brianna Grajcar
I really appreciated how quickly they were able to help me with my phone issues, and how laid back the whole experience was!
-
October 2023 by bielka medina
the worst ever! this is the 2nd time that this happened to me. my repair was schedule from 5-7 PM (waited until 8:30 PM), I called 3 times because I never received a cancellation and they said that the Tec will be here and never showed up, never canceled and no notifications. The next day I got an email saying I'm sorry we missed you please reschedule your appointment.!!
-
September 2023 by Tia M. Zavaras
Great technician. He was really busy today and could have rescheduled me but still came and took care of my phone. Good people.
-
August 2023 by Anne Clark
FYI, this repair wasn’t in-store, it was at our location. Excellent experience with a courteous and knowledgeable tech who repaired the cracked screen on my phone in about 15 minutes. She was great, the service was great, and I’m very happy.
-
August 2023 by Beto Morales
Best phone repair store I’ve been too recently! Fast, great customer service and overall worth it. ??
-
July 2023 by Adam Price
Another store said $1200 to fix my charger and uBreakFIX cleaned the port and it works great!! Thanks for saving me $$$$.
-
June 2023 by Kyle Elliott
Edit: pretty bold of whoever replied to say that the phone is always answered. I stand by my review, and think the owner is trashy for trying to deflect blame instead of responding to my review genuinely.Original: Tried to cancel or reschedule an appointment. The link in the email to reschedule leads to a confirmation of the appointment with no option to cancel or reschedule. Tried to call the store 3 times, they picked up and hung up on me twice, the third time I got the voicemail, which said the mailbox is full.
-
June 2023 by Jerrell Benson
BACK TO WORK!!! ??My ThinkPad is my workhorse. When it stopped turning on I thought I was done, but between getting help from Garth and Dylan, I got back up and running within 2 days.Thank you guys! ?
-
June 2023 by Kimberly Ennis
Choosing the right store to repair my iPhone was one of the most crucial decisions I’ve had to make. There was no room for trial and error.My iPhone wasn’t working properly and barely charging. I was set to leave for the Virgin Islands and wouldn’t be back for another three weeks. Because of my situation I needed someone I could trust. I needed someone attentive and meticulous. I needed someone that would brilliantly and relentlessly take care of the problems and bring my phone back to life. I needed Dylan ! He gave me piece of mind from the start and was just as passionate about the outcome as I was. Ubreakifix was the help I needed when I needed it most. Dylan, Madison and the team (providing calls and messages of details and newest information) treated me like family, kept me informed and were completely trustworthy, courteous, kind and professional throughout the entire process. This ubreakifix store was in a great location and their prices were very reasonable. I would recommend this store to anyone who is looking to get their phone serviced, repaired or just to see the wide selection of products and accessories they have available to you. Dylan, you and your team are hero’s to me and I appreciate all that you did. I’d stand with you in any arena and know that I made the right choice.
-
June 2023 by MadMad Gaming YT
I went in this week to get a front and back glass replacement.. They did a good job on that, but when I got it back there where 5 new problems. I have a I-phone XR the battery life before I took it in was good it lasted all day and never fully died on me. When I got my phone back The rear camera, and flashlight don't work anymore, the battery wouldn't last longer than 2 hours, I am having trouble even getting my phone to turn on, and my phone keeps saying no sim after they gave it back. I paid 300 dollars to have a screen replacing and when I called them back about the other problems they gave me another over 300 dollar quote to fix the problems that started to happen after they returned my phone.
-
May 2023 by Savanna Paine
Madison was very helpful and friendly. I wish I had known through the online appointment system that I needed my phone color to be in stock before arriving for Samsung policy (to replace the front screen). They said they'd call me when it comes in a few days but it's been longer than that. If they did call me there's no voicemails. I'm getting a new phone instead of waiting so hopefully not having a Note 10 will be easier to work with. Not a very efficient system to get things fixed.
