-
March 2024 by Steamboat Willey
Nice efficient people. They know their business and are willing to help.
-
March 2024 by Steve
We rented a Uhaul from this location today. I was pretty skeptical about the "self check in" process but it couldn't have gone any smoother. It's kind of like those mystery games where you get a clue, then you go to the lock box, get the key with your secret code. The process was really easy and the move went perfectly. We were able to move the bodies to a remote location and hide them! ;)
-
January 2024 by Wesely
Basically overcharged me and lying that simple.
-
January 2024 by Marie Carter
Nightmare. The first move went alright but the second rental has been an absolute nightmare. I was charged twice for the same rental as the “hold” charge never fell off and now I’ve spent over a week arguing for some form of adult to reach back out to me days past when they said they would. Seeing $160 fly out of your account when it’s the only money you had left 10 days AFTER the original charge. Quick to overcharge and eventually when it comes to resolving their mistakes. Congrats! You were the ONLY stressful thing about this move.
-
December 2023 by Mike
In-town rental. Total distance was 4 miles, they put 5, no biggie. But then, I look at my receipt, they charged me for 4 gallons of fuel at $15.75. WTH? The fuel gauge didn’t even move as I only went 4 miles. Called U-haul and had to open dispute (3-5 days) even though the receipt clearly shows mileage driven. I included picture of receipt to prove my case. Also, vehicle was returned at 12:30pm, not 2:30pm.
-
December 2023 by Carla Gardner
I would give a zero if I could! Went into the store looking for mattress covers specifically without holes for storage. The lady who waited on me guaranteed their covers had no holes prior to my purchase. Got the product home and found out what she told me wasn't true and the covers did, in fact, have holes! I called immediately and spoke with her regarding a refund which she said she couldn't do as they have no way to process them...what! She said a supervisor would need to be contacted to issue the refund. Curiously questionable that they can accept funds but not provide reimbursements. In 2023, that's ridiculous and a poor business tactic, especially when they lied about their own product!No supervisor ever contacted me and neither did the sales clerk who promised to take care of it as she remembered it was the only requirement of the product. However, that never happened and, after waiting months, the refund never took place. Beware of working with these people as they are deceitful and, in my opinion, played stupid saying she couldn't process a refund. This is the first encounter I've had with ANY business that can take money but can't refund it. They're not associated with any other U-Hauls in town so avoid this one as they will NOT help you should anything go wrong.
-
April 2023 by chikkin
This place is truly wonderful! I’ve come here a few times for many reasons and every time I’ve had great service. Everyone who works there is truly sweet. I plan to come back way more often! Highly recommend.
-
July 2022 by MrMango
This place is truly wonderful! I’ve come here a few times for many reasons and every time I’ve had great service. Everyone who works there is truly sweet. I plan to come back way more often! Highly recommend.
-
March 2022 by David Foley
Made a reservation a week ago. They \\\"upgraded\\\" my trailer to one that's too big for my vehicle the day before. They didn't actually have the one I reserved...
-
February 2022 by J F
Went in today to rent a pickup to get a TV from Costco. The 2 ladies working at this location are just the best!! Tell you what If I had a company I would hire them immediately! Just down to earth, friendly beautiful people!!! I don't know your names but you know who you are cause you know who I am lol. I would steal you from uhaul in a heartbeat.
-
January 2022 by xX-BrandonC-Xx
Jasmin was absolutely wonderful, I got the wrong truck at first (didn’t realize that 10’ trucks didn’t have ramps haha) and brought it back and she already had the next truck prepared and ready to go and was just very easy going and she was extremely nice and helpful
-
August 2021 by Bill Syddall
Stored my entire home in two units for just under one year here! Fantastic to work with, items were dry, secure, and came out perfect! Highly recommend!
-
August 2021 by Ashley Hill
DO NOT PURCHASE ANYTHING FROM THIS LOCATION!! They intentionally mark up all their products by two times what other locations charge for boxes and moving supplies. They do not allow returns on any merchandise unlike actual U-Haul locations who allow you to return your products. This location requires you to go to another location to return your products but you’ll only get half your money back because this one buys at cost and jacks up the price. The manager callously told me that.
-
August 2021 by James Frunzi
Super friendly. Super helpful.Ladies there are fantastic!Keep up the great work!
-
August 2021 by Terry Small
Quick, easy, cheap.
