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March 2024 by Eddie Theran
Great service always very friendly
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February 2024 by Madi Mullens
They always take good care of me.? Everyone there deserves a raise.
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February 2024 by Gayle T
Went for a meeting. Most friendly staff. Everything Bagel was delicious. Had the Strawberry Acai Lemonade. Bombdiggity.
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February 2024 by Logan
They gave us free stuff
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January 2024 by Gabriel V.
After doing a bad online delivery for this one person with my friend's mom she offered me to take me somewhere to eat asking saying if I would choose a cheap place to get something to eat that would be great. So I chose Starbucks as a cheap place to get a latte instead of something to eat so it would be cheaper for her, even though the Starbucks lattes where still extremely expensive, but it's colorado. We went in the Starbucks and walked over to wait for our turn. Once it was our turn the lady greeted us and when my friend's mom told me I was going to order she then stared at me in a way that made me feel so uncomfortable almost like she wanted me to feel that way to her pleasure and then when I got some courage, although feeling very bizarred out, to tell her what I wanted she then spoke the list too fast like she expected for me to understand what she was saying and like she wanted to give me a hard time as well. I didn't tolerate that very disrespectful attitude so I took the initiative to tell her to repeat what she said in a slower way but she seemed very hesitant to do it and I had to speak the list with her in a slow manner like I had to be her authority figure with my friend's mom so she would repeat to me what she told me and she was still hesitant to repeat what she said slowly. When she did we thanked her, which we really shouldn't have, and walked away to wait for the latte until I bumped into this one fat man with an extremely horrible attitude and from what my friend's mom said looked at me like what the F was wrong with me and when I apologized to him for bumping in to him he ignored me and proceeded to go off on the same cashier who gave me a hard time. I knew the guy had a massive problem and I really hated at the time how he behaved in the most disrespectful way I have seen out of the day from so many other people but I am kind of glad the cashier got her karma because she needed to learn something about respect, but while me and my friend's mom were chatting a bit later another barista looked at my latte almost like she was disgusted to serve it while she slipped on the box cut-out coffee holders and called out for my latte and name and then when I went to get my coffee at one of the desks I thanked her for the latte but it was almost like she didn't even want to respond to me to any extent. Me and my friend's mom walked off kind of dissatisfied about the service.One very important part of business that they need to learn is RESPECT. It is very disappointing that the baristas have come off more mean-spirited than professional. I don't know what their problem is but they need to stop with the disrespect. I am surprised that they think that type of behavior is completely acceptable because this was definitely not the first time they have been very disrespectful in such a mean-spirited way. They have a lot to learn in this world if they think that is the way to live their work lives. It will not get them a far way in life and it would be extremely pitiful to see them carry that same mindset to their future careers. I'm not defending them and their behavior, this is coming from what many employers expect from any employee. They need to turn their behaviors around very quickly if this is how they treat other customers. Absolutely unacceptable
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December 2023 by Ryne & Janet Baker
Very good Starbucks. They are thorough and friendly.
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December 2023 by A LM
They hired a lot of new people recently and nearly all of them need better training.I avoid this location now and regret coming here today.The drive thru lane was long so I ordered ahead in the app to avoid mistakes with my order (which are now commonplace here), the woman was noticeably upset that I had an online order and quite frankly it didn’t make sense because my order would have been the same whether I ordered through the speaker or the App.Lilly is exceptional. The guy in glasses is exceptional, but most others I’ve interacted with recently have led me to prefer the other locations in town.Also I’m an ex Barista, I know how important a friendly demeanor and personality is for customer facing jobs.
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December 2023 by Alora
Great service as long as you don't want to customize your drink. I'm not sure if they think customers won't be able to taste the difference or if most employees just don't read the actual order, but it's definitely a disappointing experience especially when you're paying extra for these customizations.I'd say 60% of the time they get my order wrong, so unfortunately I've just stopped going to this particular location.
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November 2023 by Angela jensen
When a customer asks you if you have something specific on your menu, and you say yes…. Then you proceed to give us the wrong item.. yes we will confront you. Girl with the drive thru headset who said “we don’t have that.” So my husband told the kid that gave us the wrong item that we specifically asked if you had it and he said yes. That’s why we ordered it…?We then proceeded to get dirty looks from the cashier after we told them we asked if you had it, you said yes, and gave us the wrong thing hoping we wouldn’t notice after you couldn’t find what you told us you had? Really???? We left because that was so uncalled for.
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November 2023 by Shannon Andrus
This is a solid Starbucks. They move fast, always get my order right, and are friendly.
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September 2023 by Ellie F.
i was having a very rough morning and couldnt stop crying and trevor was so incredibly sweet and caring about the situation. he listened and was very genuine with his words while putting a smile into my gloomy day.
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August 2023 by Ashley
Love the drive thru here!! The energy in the am is unmatched!
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May 2023 by Shelton F.
First of all this location has a phone that has been "busy" during the last FIVE days during normal business hours: 303-660-0774... Last Thursday (05-25-23 at 5:30 pm) I stopped in with my associate to buy a coffee with a gift card, but I also needed change for a $50 bill to repay my associate for a previous loan made to me earlier that day. The young girl behind the counter, who later claimed to be some kind of a shift manager announced that she couldn't make change for me unless I buy something. I told her that I was going to buy a coffee with a gift card but to go ahead and take it out of the $50 bill I had provided her with. It appeared to take three or four of them to process the $50 bill through some kind of a safe device to make change to get back to me which consisted of $20's, a $5, a few $1's and some coin change which she placed in my hand in it's entirety without counting out the change. Upon receiving the change, I asked her to break one of the provided $20 bills so that I could provide my associate with the $10 that I owed him. To my absolute SHOCK and amazement, and in a testament to the incredibly low intelligence level of the younger generation, and the complete lack of ability to think outside of the box, this dingbat not fit to run an ant farm, informed me that I would have to make a purchase in order for her to give me the change I requested with the change that was just provided to me. She definitely needs to be educated on the reason behind requiring a purchase in order to make change for a customer and the incredible stupidity in not being able to process the fact that I was just trying to get the change that was provided to me after a purchase, broken down a little further so that I could re-pay my associate. This country is in incredibly big trouble with this younger generation that has really been dumbed down to the point where many of them can't even process this simple matter of providing a customer with a different version of change than they were provided with in order to accommodate their simple needs. Just the fact that you can't make a phone call to this location and get a hold of a manager says a lot. I would recommend avoiding this location based upon my experience and the intelligence level of these young apparent single-cell organism life forms, you have to deal with here.
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May 2023 by Lily Hurd
Whoever was working the window this morning around 9:30am (brunette in a ponytail) might be the sweetest soul I’ve ever met. She made my whole day in the short 15 seconds it took to hand me my drink. She exudes the type of kindness that makes the day brighter.
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May 2023 by Una Schade
Always friendly, fast service, great drinks and food. The loyalty program is nice too.
