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September 2024 by Antonio Velazquez
Bad store, tall, bearded, blond gentleman is very rude, discriminates against people and doesn't let them touch his clothes.
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July 2024 by Ludis Raquel Colmenares Ramon
The experience is very bad, there is an older man with a beard, he is very discriminating, I have had it before and I have spent more than 1000 dollars on each purchase, but I prefer to buy online.
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July 2024 by M R
I agree with these reviews about the staff. They definitely profile you as soon as you walk in the door. It was obvious. They start talking over their little radios. And even better. They didn't stop until I dropped $500 in merch on the counter to buy. Then the retarded broad had the audacity to get on her radio behind the cash register to announce all clear(i don't remember exactly what she said). I did look over my shoulder and notice 2 employees not far behind me accept the call over the radio. It definitely felt like they were surrounding me.
Oh. And one other thing. It seemed that they were avoiding helping me to see if I was going to steal something. I spend a lot of money at that store. Well. I use to.
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April 2024 by 황케빈
They're confusing the customer with the discount sign.Bad place to shop.
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March 2024 by Sweezy
The associates don't know the difference between a paying customer and a shoplifter. There is an older gentleman with a beard slightly overweight that pretty much profiles based off clothing and race.
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January 2024 by Leona Ybarra
Love that place
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January 2024 by Tracey Hankins
The staff were very helpful and friendly! I found several things today to buy ?
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November 2023 by Earl
You have what I came for. I wanted to smell nice
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October 2023 by Jostin Ramos
My favorite store!!
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October 2023 by Abdul Halim
I visited the store on October 4th, 2023, and had a disappointing experience. Despite the store being empty and me walking past the male staff member many times while looking for an item, I didn't receive any assistance during my visit. What was particularly frustrating was that, upon the arrival of another customer, the same male staff member promptly offered him help the moment he came into the same area I was in. It was baffling to see such a stark contrast in service - I sincerely hope this had nothing to do with race though it seems to corroborate some other bad reviews. Only after he offered help to the other customer did I realize he was a staff member. However, I must mention that the male cashier and the female staff at the dressing room were good.I hope the management really looks into the multiple accounts of poor customer service coming from seemingly the same male staff member.
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September 2023 by James Schick
Had a great experience here today. Ask for Deb for world class assistance. Rarely do I see this type of customer experience these days.
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June 2023 by Daichi Kaimanokao
Staff is A-1, and their selection is broad. The sales are worth the visit. Especially if you're a big and tall guy, the sales are really, really worth it. Joining their email and text program is also with it on top of the additional discounts the store already offers.
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June 2023 by 차지훈
I am a customer who made a purchase at least 2-3 times a month. However I am not planning to shop it here anymore. The only reason is the attitude of an employee named Brandon (He usually standing next to Purple label section). Yesterday when I grabbed one of the coat from the Purple label, he looked me and said that it won't fit guys like you. I thought I heard wrong, so I smiled back at him. Second approach was made when I grabbed one of the bike (Sporty) looking jacket from the Purple label section. It fitted me but he came and stand right next to me and said can you zip it? I looked him, and he told me that the length of the jacket is short on me. What's funny was that he won't say anything to other tall & chubby customers, but he only kept irritates me (I do not want to believe he is a racist, but he acted like one). Please do not hire an employee who is judging other's by colors or body types. It is so disgusting that this thing could happen at some local outlet malls in year 2023.
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June 2023 by Allan Roman
Easily one of the best stores in the Outlet mall ?. Friendly staff and super selection of RL favorites!
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May 2023 by Craig T
Associate Brandon has an issue with customers. Will not be returning or purchasing anything from this store after being insulted and physically touched.
