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May 2024 by David Finkelstein
Without question the worst Customer Service and Castle Rock
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May 2024 by albert
Very helpful guys. I called about a part and they had it waiting for me when I walked in without me even asking.
I appreciate the service.
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April 2024 by Daniel
Great customer service and care
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February 2024 by Omer Roffe
A large stock of parts, I needed all kinds of bearings and special parts that are not available in any other store, open the book and pull out the parts that fit
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January 2024 by A BC
The worst!!! Bought parts at a different Napa in the same county and the employees can’t perform a simple return. They are either lazy or incompetent. Either way that’s bad service and I wouldn’t trust them to recommend me windshield washer fluids!
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July 2023 by Leopoldo Moreno
Good service keep up guys
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July 2023 by Steven Lechner
Great place
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July 2023 by Thomas Hermes
Most knowledgeable parts guys around always has been they do everything but fix it for you
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June 2023 by Rachel Layman
Patrick is the absolute best and found my dad a mystery part online and didn’t give up cause they didn’t have it in stock. Truly good worker and very knowledgeable
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June 2023 by Hector Holguin
Good costumer service.
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June 2023 by E V
Best parts store in castle rock.
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May 2023 by CHRISTO4751
I've been coming to the Castle Rock location for 22 years! They are a very reputable, family owned and operated NAPA franchise!!
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May 2023 by Jose Duarte
Poor customer service they tend to bring their personal problems to work and pay it off with the customer
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August 2022 by Bee W.
Store was large when we walked in. Private parking lot with lots of space. Saw that they rent tools and can recycle car batteries. He was looking for a particular part so he inquired at the front counter. The associate went to look at his inventory in back. Unfortunately they didn't have it. But the associate was helpful. Good visit.
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August 2022 by Jimi Acquavella
So I picked up a very expensive set of headlight bulbs and when I went to install them a couple of days later I noticed that the bulbs looked like they had already been installed in another car, took them back and explained the situation, NAPA took the bulbs back and ordered me in another set No questions asked!Thanks
