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July 2024 by Preston Panza
Customer service is very lacking here. I purchased a gift card and it didn't get activated properly, embarrassing when you give it as a gift and when I went back to the store with the activation receipt they handed me a 1-800 Kroger gift card issue pamphlet. I guess it happens a lot! Of course I was told by Kroger that it was my fault, my credit card company refunded me the money but the service is terrible here and at Kroger. Only going to buy digital cards from now on, forget about the .20 cents off a gallon for fuel, just go to Sam's Club for fuel.
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July 2024 by Justin Houck
Overall I have had more than average experiences with this store- it’s clean, well organized, and not too busy
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July 2024 by Christopher Picard
Kings Soopers new "anti-theft" software is not ready for prime time. In the past week I have been flagged twice. The first time for placing my reusable bag on the scale after scanning my first item. The second for moving my cart that was too close to the scanner. Until improvements are made or this software is removed I will be going to other stores / using the none self checkout lane for all my shopping.
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June 2024 by Larry Westphal
This store has the worst customer appreciation that we ever see. Sad thing is this store is the closest to us but everytime we check out and get this young lady to check us out she never says a word to us. She never says thank you or have a nice day. Did you find everything etc. Just stares and rings up our stuff. She never says thank you or makes any effort to bag our groceries. If I have to go there we’ll only buy small amounts and save our big shopping for a store that care about customer service and appreciation. All this comes down to store management that hire and train these people.
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May 2024 by Mona Marie
Grabbed lunch for two ppl for $11 while visiting the area for work.
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May 2024 by Jackson Renberg
Alana and Anthony WERE AWESOME WITH SREVICE AND VERY FAST THE DRINKS WERE THE BEST THING IVE HAD!!!!! GO HERE NOW!!!
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May 2024 by Whitney Bullough
By far the cleanest, most organized, and best selection in the area. The floral department and produce area are both phenomenal.
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February 2024 by Taylor Petty
Joshua M. And whoever else helped bag today around 5:45 rocked it!! I really appreciate everything they did! Great squad!!
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February 2024 by Kenia Campos
Very organized, friendly people
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December 2023 by Tom Kennedy
Was in store Friday - it was jammed a lot of grumpy customers , and woman at service desk , the manager and all other King Sooper employees I encountered where friendly, helpful, and doing a great job in a very difficult situation. They deserve a raise or bonus!Update , store employees still great including guy who helped me check out my Turkey because I couldn’t load the digital coupon -Note to King Soopers management - either fix your web/software to make downloading super easy or get rid of digital coupons. You have the worst Ive ever encountered.
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November 2023 by Sean Fields
I seldom post reviews, but the addition of digital advertising screens in the cold drink section has compelled me to share my thoughts. The screens, which play video ads, significantly detract from the shopping experience. They're reminiscent of the exaggerated commercialism depicted in "Idiocracy," obstructing the view of products and making a simple task like picking out a drink akin to watching a compulsory advertisement. This feels like an unnecessary barrier between the customer and the product.
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November 2023 by Daniel Adams
The store itself is adequate, but the staff just seems miserable. They’re condescending and make you feel like a burden. I’ll continue to shop here due to proximity, but I feel like the vibe could use a major overhaul.
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October 2023 by Christopher Liou
Clean, local market in Castle Pines convenient to us. The prices are always good and the weekly deals are great! Won’t find gourmet ingredients here, but they do the basics and necessities very well.
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October 2023 by D. Lansing
The store itself is adequate, but the staff just seems miserable. They’re condescending and make you feel like a burden. I’ll continue to shop here due to proximity, but I feel like the vibe could use a major overhaul.
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October 2023 by Grace Clemen
Decent selection, only wish the app would show the aisle numbers like Walmart and target. But very clean and nice inside :)
