-
December 2023 by Neil Culbertson
A terrific family business. Outstanding quality service, very fair pricing — and Theresa Mike and Austin are the nicest people to deal with.
-
February 2023 by Richard Catto
Incredible Air & Heating is simply the best. They not only install excellent equipment in a very efficient time frame they stand behind their product with incredible service. And to top it off, they are some of the nicest people you will ever find. They are the epitome of excellence!!!!!Service: Heating system installation
-
November 2021 by Chuck S.
Off the charts incredible. Not sure I could have imagined that a company could share my sense of urgency on what was a relatively minor project. From the initial call for help to Austin showing up and fixing the issue in a short amount of time, I was absolutely amazed by the heart and service of this company. The Service rep was Austin Gentile and I know the moment he arrived, we were in the hands of a knowledgeable and trustworthy person. Anyone in the Littleton, Highlands Ranch, Denver, Parker, or Castle Rock area who needs anything from the smallest issue to an entirely new HVAC system should make Credible Air their first call. To say I was and am beyond blessed by this company and Austin would be an enormous understatement.
-
August 2021 by Amy Johnston
Credible Air were an amazing team to work with. They were upfront, professional and very knowledgeable. I felt like they weren’t trying to scam us but doing what was right. I would recommend them to all of my friends and family. Thank you Credible Air team!!Service: Install AC
-
July 2021 by Glenn Sigars
Austin give my furnace an annual service and cleaning. He was on time and did an excellent job. Very Professional and knowledgeable! Been using Credible Air, Heating and Air Conditioning for several years and will continue!Service: Heating system maintenance
-
July 2021 by Pamala Orr
This family owned business is terrific! Their communication, promptness and work ethic won me over. I will continue doing business with them.
-
June 2021 by Brian Sump
Unbelievable experience. The knowledge of Austin, Mike and the team is unparalleled. We've had them out to our businesses as well as our house and the level of education about our system and why we need what we need is unlike anything I've experienced with a contractor. Prices are very reasonable but there's so much value in their expertise and experience. Thank you Credible team!Service: HVAC repair
-
June 2021 by Susan Thomas
These people wanted $79.00 to come out and give us a quote on a new furnace and air conditioner. When I complained, they decided to not charge me. After talking to my husband, we canceled and went with one of the other companies that gave us a quote. We always get three bids when making major improvements.
-
March 2021 by Garry Galenza
Local small business that takes pride in the work that they do! I definitely recommend Credible Air for all your heating and air conditioning concerns.Support your small businesses!
-
March 2021 by larry butterfield
Over the weekend I thought our furnace had finally called it quits. So I made arrangements to have three separate HVAC companies come on out and quote us for a new gas heater for our house. The first two companies did exactly what I requested. They provided quotes and educated me on various options for new heating systems for our home. The heater would turn on and then turn back off. Austin from Credible Air, Heating & Air Conditioning was the last HVAC professional/ salesman to arrive at our house today. He proceeded to diagnose and educate me up on what the possible problem might be. He identified the part based on the error code that our heater was displaying. He retrieved the needed part from his truck, returned and installed it. The system starting working very well again and heating our home right up. I asked him what I owed him and he said nothing for the parts or his time. Credible is my go to HVAC company from now on. The other two shops did what I requested, but Austin went way beyond what my expectations were. I highly recommend Austin and his family run business for anyone's HVAC needs. Thank you Austin!Service: HVAC maintenance
-
February 2021 by Zach Varsos
We just used Credible Air to have some returns installed and some insulation pumped into our ceiling over the back bedrooms (which was not there... great job Lennar). They were recommended by our neighbors on Nextdoor, and we wanted to also strongly endorse them; we could not be happier. We had multiple quotes, and they were very competitively priced, professional, and courteous. So far we are very happy with the work that they have done. If you have HVAC needs, we would strongly recommend that you consider them.
-
January 2021 by Charles H.
Austin was timely and offered his professional opinion on our perceived problem. Additional ceiling insulation would not solve our issue. We sincerely appreciated his honesty and suggestions.
-
November 2020 by Anika Smith
My AC went out when we were having 90 degree weather. I first had two other companies come out and tell me that I needed a new AC system, one quoted me $7000 the other quoted me $8300. My husband and I were crushed. Our house is only 13 years old. I told my husband let me have a few more people come out and see if we can get the quote down. I found Credible Air on Facebook and Mike came out the next day. He got the AC started right away! I was thrilled. The AC wasn’t cooling down like I wanted it to and he came out the next day with Austin and they added some coolant and it has been icy cold in here ever since! Mike saved the day. Credible Air was responsive and reasonable and I am so grateful they fixed the problem instead of selling me something I didn’t need. Thank you Mike, Austin and Teresa! I will be recommending you to everyone I know :-)Services: AC maintenance
-
November 2020 by Chris Brothers
Credible is definitely a good name for this company and the people who work here. Great work. Outstanding customer service. Prompt and efficient. And to top everything off, fair prices. I don't say this about a lot of companies, but don't hesitate to call Credible. They will absolutely take care of you and your heating and cooling needs.
-
November 2020 by David Heckenbach
I had been a long=term and loyal customer of Credible Air until yesterday. They first scheduled then unilaterally, rescheduled three times before finally showing up. When they did, the owner said he needed a part that would be available at 10 AM the next day. He failed to show, did not call, did not text or email. He also would not answer his phone or respond to text messaging. There was also no answer at the office. After I emailed the owner's wife, she responded that she didn't know what was wrong with the owner but he had an all day installation elsewhere and she knew nothing of his having obligated to come back here. When I finally got the owner to answer, he was angry, rude and volatile. He screamed at me and told me that he had too many customers yelling at him that day, that he could not handle it and I needed to call someone else to finish the job he started. Potential customers would be well-advised to to follow his advice and call someone else. Nobody should be treated the way we were treated and we had been loyal customers for a long time and had paid him a small fortune over the years. There is no excuse for his behavior and disrespect for other's time.Services: AC repair