-
October 2023 by Jessica Anderson
I love this location of Chuck and Don’s! The staff are always so friendly and helpful, always willing to put in a special order for me so I’m stocked up on my picky eater’s favorite things! Thank you so much for helping me take care of my pups Chuck and Don’s in Castle Rock!
-
September 2023 by Cesar Alvarado
Great store, went in looking for some supplements for my puppy. He wasent a big fan of it and they returned it and helped me choose another one. Staff is super friendly and knowledgeable. My pup got plenty of free treats while we shopped.
-
August 2023 by Brenda N.
A wonderful store here in Castle Rock. Making the purchase of pet supplies easy. Ver accessible opening hours. Love the variety and the quality of the products, along with the helpfulness of the staff. Our previous cat needed help with new wet food options to coax him to eat during his battle with renal disease, and we were able to find that variety from this wonderful store. Our new kitten needed a collar and ID tag. We found a wonderful selection and a great employee who did the name enforcing. We got this some much faster than the long wait we were facing at the local PetSmart.
-
July 2023 by Jada Cottrill
I went in needing help about a new dog food to put my dog on! She’s been having a ton of allergies and I didn’t know what else to do! Caitlin was WONDERFUL and so so helpful! She helped me find a new food that my dog is now thriving on! I will be returning to this store! Best customer service I have received!
-
July 2023 by Laneya Postell
I'm a dasher, sometimes I chill in parking lots in my car instead of going home. One of the managers/employees here called the cops on me for sitting in the parking lot ?. I get that it looks weird for someone to just be sitting in their car for an extended period of time but I'm not breaking any laws. I was parked in the corner and it was empty, not being disruptive or bothering anyone.. I wasn't even in front of their store. A 21 year old female on my phone in my car, what warrants calling the cops on me? So rude. How hard would it have been to come up to my car and ask me to leave if they were uncomfortable? I'm not a threat to anyone!
-
July 2023 by Bistroturbogang
Upon entering the store I was greeted. I found a product very similar to the original item I was looking for thanks to the employees. And it is working great.
-
June 2023 by Tara Morales
Had such a great experience at this shop! Caitlin was so helpful. I had never been to this location until today I didn't realize it was a chain! But everything is organized and the staff are friendly. I will definitely continue to return for all my all needs.
-
June 2023 by Ariana’s and Steven’s World cool stuff
I walked in today and had a wonderful experience. The staff was knowledgeable and friendly. They seemed to enjoy working there and it shows. Thank you guys ?
-
June 2023 by Isaiah Senior
I was looking for a puppy and a worker named Catelyn. They were super helpful and made my experience perfect. Thank you so much for helping and giving me a fantastic experience.
-
June 2023 by Nathan Sena
Customer service was absolutely amazing, not to mention the enthusiasm of the employees who have helped me get new toys and dog food.
-
June 2023 by Jesus Morales
Got to say the help here is so awesome found what I needed to get for both my Cat and dogs the young Lady was so helpful thanks for the recommendations.
-
June 2023 by Annabell Greenfield
Whenever I come in the staff is all smiles and ready to help, great service and amazing attitudes!
-
June 2023 by Jack Reacher
Was just passing through and stopped by to buy my pup some treats. The store manager, Wendy, was super friendly and knowledgeable about the treats I was looking to find! I travel often and will definitely visit again!
-
May 2023 by Andrew Mehl
I come into the store frequently, and the manager is the best! She always takes time out of her day to make sure I get the help I need! Will definitely always use this store as my number one dog food place!
-
February 2023 by Ann Bennett
Super nice, helpful employees. Usually always have products my dog uses.
