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February 2024 by Stacey Mickelen
Brian Thomas was extremely helpful. I had opened several accounts and credit cards and wanted to have them linked together. Brian worked with me, and was able to unravel everything. He’s a life saver!
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December 2023 by Lynn Morris
My go bank for all my financial business.
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July 2023 by Sara Albrecht
Don't bother going to this bank to open accounts. They had 4 bankers at their desk with no customers and they couldn't help me open an account until tomorrow.
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January 2023 by C.B.F.
Rarely answer the phone. Personal bankers rarely available. Appointments always too far out. Interest rates have never been good but then they hold your deposited checks excessively long even though they’ve already cleared funds at a prior bank.
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September 2022 by sabor chileno
This branch is terrible. I have to wait around 35-45 min to notarize, they told me that is just take 10min wait. And nobody was in the waiting room
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July 2022 by Christopher Charles
Terrible service. Went in to open a saving a account and they wouldn’t help me because they had appointment starting in 40 minutes. They guy was in the back corner office and refused to help after the teller came and asked him to help us. After such bad service at chase locations in general, this being the last chance I’m closing all my accounts including my credit cards and going to a bank that bothers to help me when I try to open a savings account and effectively lend them money for free.
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June 2022 by Joseph Wainwright
Their ATM is either constantly malfunctioning, or out of service. Never open when needed.
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February 2022 by C.B. Fregeau
Rarely answer the phone. Personal bankers rarely available. Appointments always too far out. Interest rates have never been good but then they hold your deposited checks excessively long even though they’ve already cleared funds at a prior bank.
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November 2021 by John Tyler
Elon to the moon ! Glad crypto is putting y'all out of business
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August 2021 by ducktape
I had an appointment with Patience Moore and her customer service was awful. She told me that she would call for the appointment, but she never did so I decided to go to Chase to see what is going on with my account. When I showed up, she said that she didn't call because there was nothing wrong with the account. I've been checking my account hourly, and my account has yet to be cleared. I tried to explain that to her, but she said instead of complaining to her, I should try talking to someone else. She was not only incredibly rude, but she also did not call for the appointment that I scheduled and instead of doing her job she told me to go talk to someone else. She acted like there was nothing that she could do about it, but when I went to a different Chase bank they were able to resolve the issue immediately.
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June 2021 by Keri Cheng
Great place to go and shop
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March 2021 by Hyewon Song
I had an appointment with Patience Moore and her customer service was awful. She told me that she would call for the appointment, but she never did so I decided to go to Chase to see what is going on with my account. When I showed up, she said that she didn't call because there was nothing wrong with the account. I've been checking my account hourly, and my account has yet to be cleared. I tried to explain that to her, but she said instead of complaining to her, I should try talking to someone else. She was not only incredibly rude, but she also did not call for the appointment that I scheduled and instead of doing her job she told me to go talk to someone else. She acted like there was nothing that she could do about it, but when I went to a different Chase bank they were able to resolve the issue immediately.
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December 2020 by Stephanie C
Please don't use Chase for your banking needs. My job tried to send a direct deposit and it was rejected because there was "no account" found although I've been using the same bank account for the last two years with this job. I originally called this branch that I bank at, got transferred three times, and each time I had to give all of my information and my story all over again. I had to call back since I'm working and when I called back, I stated my story again. I was told my account was closed, and when I asked about that, I was told to hold on a minute. Then while he was looking into it, he asked me for my reason for calling, after I had already been on the phone with him stating the reason that I had called. In the end he stated that I needed to get different information regarding the payment, and that Chase would not be able to talk to my company to get the information, but instead I would need to call back and forth to get it sorted. So 30 minutes later and still no answer. Chase used to be a great bank to use, but recently it's felt like more of a headache than anything.
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June 2020 by Joe Spezia
Amazing staff!!! Always so helpful and it's a pleasure working with them.
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February 2020 by Sefardi 18
The worst bank I have ever worked with. Chase willDo nothing to assist their clients in any matter outside of taking their money. All of their customer support are rude foreign call centers with poor english skills. If you ever have an issue with a wire or otherwise Chase will absolutely do nothing for you even though they have FDIC insurance for exactly that reason. Avoid Chase at all costs if you do substantial transactions frequently.
