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March 2024 by Deb Morton
I had a flat tire on I-25 and between cdot safety and then a tow company from my insurance company I still didn't feel like everything was taken care of. I drove to Big O tires and they were amazing. They looked at my tire that had blown and after assessing it realized it was not reparable. They looked at my bizarre space saving blow up tire the other people had put on the car and they made sure it was inflated and appropriately placed on the rim (it wasn't when I came in) so I could get back up to Denver. Then he wouldn't take any money. I am so so thankful and so appreciative of their help.
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March 2024 by Kat Roscoe
Best Big O ever! They have always been extra helpful, and they never charge me for anything small that other places would charge me for! The folks who work there have always been respectful and kind!
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February 2024 by forrest fuller
So far I've been there twice in about 2 or 3 weeks and both times the customer service was off the charts. I can't thank you guys enough because you took care of me and got me back on the road fast and at the last moments notice like 30-40 minutes before closing. Outstanding job to this whole team!
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February 2024 by Jon Thiessen Sr
Great place for Tires, brakes alinement oil change and batteries at reasonable prices
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February 2024 by David McTavish
Working with Shawn and this shop was a great experience!I had some pretty extensive repairs done here that included a half-dozen new parts after sliding into a curb. They managed the process well from handling insurance requests, ordering new parts, and proactively communicating with me along the way.The car has been working perfectly fine after a few days back on the road.
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January 2024 by Ray Lai
They patched my tire up for free! So so kind of them. Recommend 100%
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January 2024 by Layne Benzley
Great people and great service!
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January 2024 by Andy DeNicola
They got me in same day, which was nice, however, the price was never communicated to me until I picked up my car. They charged me 7 “units” of oil, whatever that means, despite my car only taking 4 quarts of oil. I paid $94 for an oil change, which seems very expensive for a car that only takes 4 quarts of oil. In addition, when I picked up my car, the steering wheel and stick shifter were filthy. A solid layer of grease and dirt, some of which I couldn’t get out when got home to clean it.
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January 2024 by Mara Abreu
This location is beyond amazing!!! I live in Aurora but was referred here by a friend, and do not regret making the 40 min drive. They are a first in first serve basis, and on this particular day were pretty busy and having some sort of door issues. Mike was amazing and he made it so I didn’t have to come back the next day to get the oil changed, I was able to get both my brand new tires and my oil change without having to come back. In general the whole staff here seems amazing. Thank you guys. I will definitely be referring this location to family and friends. Happy new year to all the staff at this Big-O ☺️
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December 2023 by Glenn Jordan
Took my truck in for a tire rotation. Great service.
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December 2023 by Bill Bormes
No matter what, the team of people at the front of this store make having vehicle work tolerable. Michael, Shaun and Matt have been accurate with all the work performed. No, they haven’t always been the cheapest price point. Yes, THEY HAVE ALWAYS STOOD BEHIND THEIR WORK.So professional, supportive and competent.My favorite store for automotive work.Everyone, thank you again,Bill
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December 2023 by Amanda Berthold
I have lots of experience with different Big O franchises, but this one is hands down the best! Nail in my tire. No problem. Patched and back on the road in 30 minutes with no appt. Great, fast service!
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October 2023 by Karen M
We've used this Big O location for almost 20 years now. They offer the best service (yes some employees have been there the whole time) and will tell you if they can't help you or there's a better option that may not include their services. Plus, even though locations are individually owned, all Big O's I've stopped in with flats have fixed them for free as a courtesy for being a Big O consumer.
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October 2023 by Peyton Winters
These guys have been nothing but great to me they offer fast service at an amazing price and they are all ways kind while doing it. I will continue to choose this castle rock Big O as my one and only mechanic due to the amazing service and prices.
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October 2023 by Jacob Peterson
Woke up to a flat tire this morning. Pulled it off and put the spare on and made my way to Big O. These guys were absolutely awesome. Helped me get checked in with a great attitude, got my truck on a jack, fixed the tire, put the spare back on, and got me back on the road in under 30 minutes. Great job, I will definitely be coming back here when I need tires or anything else. Thank you!
