April 2025
Failed wire transfer - Worked with banker, friendly, all things seem to be done as before when I have made a transfers int he past but was not completed as stated. Never got a copy of the transfer request also. Bummer
January 2025
Avoid PNC bank in Castle Pines if you care about customer service.. Neither the tellers nor the branch manager could figure out how to make a simple mortgage payment and didn’t think this was a problem. Ridiculous! Incompetence of employees and the branch manager was shocking.
August 2024
What a joke of a location and bank. Service is terrible and I ended up closing all my accounts with this bank based off the encounters from the representatives at this location. Please find another bank and don’t trust them to hold your money.
