Crystal River Spas is a trusted business known for its excellent customer service and quality products. Customers praise the knowledgeable and prompt staff, including team members like Sammi Jo, Donnie, Michael, Chris, Jake, and Darlene, for making the entire process stress-free from sales to installation. Many reviews highlight the company's responsiveness, with staff providing timely updates and quick solutions, especially for repairs and replacement parts like hot tub covers. The business has a strong focus on customer care, with interactions reflecting professionalism and genuine kindness. Customers appreciate their maintenance programs and the seamless experience of ordering, installation, and ongoing support. The company’s commitment to taking care of customers is evident, making them a reliable choice for hot tubs and related services. Overall, Crystal River Spas offers friendly, efficient service and quality products, ensuring positive experiences for all customers.
From sales to setup,Sammi Jo, Donnie, Michael, and Chris were knowledgeable and prompt. Our first hot tub!! What a stress free experience. Dee & Kyle Harrison
April 2025
We have used Crystal River Spas for almost 5 years and love their service and customer service!
March 2025
Crystal river spas was the best, love our new swim spa and they took care of everything!