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August 2024 by Richard Gallardo
Great service
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August 2024 by Amber Scheuers
She was a very sweet person I like her
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August 2024 by christian31509
Had Brian help me with getting WiFi quick and knowledgeable also had him help me previously with an issue customer service couldn’t solve with over 72hrs he fixed issue in 10 mins
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July 2024 by Debbie Huskey
Destiny is thorough, quick, knowledgeable, and efficient!
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July 2024 by Harmony Martin
I traded in my phone for an upgrade. They explained to me that my old phone is worth $600, and my new phone is worth $700 so I will need to pay $100 and that’s all. I asked if I could pay it upfront and they said I can pay $50 up front but then the remaining $50 will need to be on monthly payments for 24 months. They explained that my monthly payments will be $18 until they process the trade-in, which should take 2-3 months, then my bill would drop down to $1.14 a month and they would reimburse me for the months that I had to pay $18. I agreed to it but I have never received the reimbursement or the change in my monthly statements. It’s been a year now and I’ve tried many times to talk with them about the situation and they always say they will look into it or just “give it more time to process”. I continue to have to make monthly payments of $18 and am having to pay in full for the phone after trading in my other phone that was in great condition. They are dishonest in their dealings.
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June 2024 by Cathie Bunch
Destiny was excellent!
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May 2024 by Dave Eslick
Easier and more pleasant to get a new phone than expected. Technician was knowledgeable and helpful.
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May 2024 by Bob Williams
All my questions answered and my new iPhone was set up for me correctly. Billing, charges and fees were explained well.
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April 2024 by Abbey Porterfield
Destiny was such a help! She answered every question I had and was super sweet! She is a very excellent worker and very dedicated to her work. She was very patient with me. Thank you so much Destiny!
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February 2024 by Kirk Anderson
Brian got my new phone up and running in 5 minutes after failed attempts by other Verizon stores and Verizon customer service. I will always go to Brian with any issues as he knows what he is doing. The other associates I dealt with need more training Verizon!
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December 2023 by Deborah Gomez-Grand
Excellent service, minimal wait.
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October 2023 by Julie Payne
The two employees were very helpful and knowledgeable!
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October 2023 by Bruce Robinson
Sage, my sales rep, was as sharp as anyone I’ve ever worked with! She knows the products, helped me decide which new phone to buy, was very upfront about pricing, and was an absolute pleasure to work with. I’m very happy with my new phone and will definitely return here for any other phones I need (kids!). Thank you!
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October 2023 by Kathleen McPhaul
Destiny was knowledgeable, efficient, very pleasant to work with, and made for a very positive experience.
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September 2023 by Ramon Chavez
Slow service
