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November 2023
Poor customer service inside store. Salesman was trying to sell a phone plan to an old lady. Was telling her she could get unlimited everything for $30 when their website says that plan cuts internet speed after 30 GB of usage.
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May 2023
The customer service was excellent, Sarah was very courteous. I felt bad for her since the Customer before me was argumentive and aggressive towards her. Sarah tried to explain to the other customer however that customer wouldn't listen to her.
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April 2023
went to spectrum today (28 march23) to transfer all data from old phone to new. to old to figure it out myself. alisa took care of me and answered all my questions with a smile. thank you for having the patience to help out and old man. you are truly a breath of fresh air and knowledge of your products