The O'Reilly Auto Parts store at 1333 Rose Avenue in Burlington, Colorado is frequently described by customers as amazing and one of the best. Reviews consistently highlight that the staff is very friendly, helpful, super friendly, and very knowledgeable. They are noted for going above and beyond to assist, often helping customers diagnose vehicle problems, performing free services like engine light scans to set minds at ease, and even helping with installations to get people back on the road. This location carries necessary parts, tools, and accessories and offers store services including free battery testing, wiper blade and bulb installation, fluid recycling, and brake rotor resurfacing. They also provide a free Loaner Tool program with a refundable deposit. Customers report that the team is willing to help find problems, correct part issues with warranties, and ensure people have what they need, even in difficult situations like breakdowns. The store is recognized for its effort to help stranded travelers, with staff showing great attention to getting customers the right parts and tools. Many state they will definitely be shopping there more.
Was at the auto part store yesterday and the female manager went above and beyond to provide me excellent customer service. She was very knowledgeable, thoughtful and went out of her way to help me with my Cadillac issues. Great place to visit, clean everything was well stocked. Ty
October 2024
Very friendly and helpful when we needed a quick scan on a long road trip. So thankful for that free service to set our minds at ease!
September 2024
Cashier was helpful in getting us the part we needed and loaned us tools to get our vehicle fixed and back on the road.
