-
January 2024 by Robert K.
First off let me start off by saying I don't know what company doesn't allow phone conversations only emails and text messages very poor customer service.. our Wrestling Club ordered singlets for our entire team. After a few washes the singlets threads are falling apart . Let's not forget the multiple excuses on why the order wasn't filled a holiday it was excuse after excuse our gear still has not arrived. they're still multiple orders that are not filled and the season is almost over. the company offered a 15% discount off the next ordered I don't know who in their right mind would go back to a company who didn't fulfill their obligations in the time frame they said.. we even asked if they wanted us to pay for expedition of the singlets they said no need we promise they will be there on time we were willing to pay. My suggestion would be go elsewhere you get what you pay for lesson learned
-
January 2024 by Rob K
What were we thinking ?? First off let me start off by saying I don't know what company doesn't allow phone conversations only emails and text messages very poor customer service.. our ************** ordered singlets for our entire team. After a few washes the singlets threads are falling apart . Let's not forget the multiple excuses on why the order wasn't filled a holiday it was excuse after excuse our gear still has not arrived. they're still multiple orders that are not filled and the season is almost over. the company offered a 15% discount off the next ordered I don't know who in their right mind would go back to a company who didn't fulfill their obligations in the time frame they said.. we even asked if they wanted us to pay for expedition of the singlets they said no need we promise they will be there on time we were willing to pay.My suggestion would be go elsewhere you get what you pay for ****** learned
-
January 2024 by Jess Arana
I’m exactly what we ordered. The quality of the single is superb. Totally worth the price.and most importantly, the boys like them.
-
January 2024 by Brandon Noland
I ordered a singlet off of their website on the 6th of December and have not heard anything about my order. I only have an order placed email. I have tried reaching out to customer service but to no response. This is absolutely ridiculous and poor customer service on their end.
-
December 2023 by Caitlin Guest
I ordered two singlets on December 8th, neither of which are custom. I have yet to receive anything aside from an order confirmation. I have requested an update on shipping or a return of funds, and no one will respond. Company has very poor customer service and takes a ridiculous amount of time to ship the products. Three weeks after ordering and I have NOTHING to show for it other than a receipt showing I paid.
-
December 2023 by Jennifer Burkhart
I order something over three weeks ago. Never received it. Can’t get ahold of an actual person. Just keep getting the same generic message but never an actual response to my questions. I would not order from here. I feel like I got scammed
-
December 2023 by Victoria Shatavy
As I write this review I must comment on the poor customer service! I am working with a PO system at a school and this company started that they accept pO’s. Then they demanded payment before they would release the order, this is not how a PO system works, . They still have not sent the product. First all communication has been more than difficult!!!!! There is no actual person you can reach on the phone. No one will talk to you directly. I have seen the quality of product at tournaments but not with my order. I’m hoping it is of the same quality. I’m also hoping that we actually get the product and before the end of our season. The kids raised the money and the order was placed and now they are very disappointed. XP, please do better! Please send this order as you agreed! No photos to add since I still have no product!
-
December 2023 by Marshall Magnusen
Created custom singlets, hoodies, training pants, shorts, and shirts for my wrestling team. Used XPA for the 2nd year in a row. Quality products. Excellent prices. Communication was great during the entire process. Fast responses to my e-mails. No problems, no complaints.
-
October 2023 by Lloyd Meli
Their service for designing custom singlets was exceptionally user-friendly. They were consistently responsive to our questions and accommodated our team's needs without a hitch. I'll absolutely recommend them to anyone in need of singlet customization and will choose them again for future orders. Thanks to our team order, I was able to get singlets for all my kids for the price of one!
-
October 2023 by Shannon Cirillo
Working with them to design a custom singlet was a breeze. They were always there to answer questions and accommodate our team's needs. I'll wholeheartedly recommend them to anyone in search of singlet customization, and I'll definitely return to them for future orders. Thanks to our team order, I was able to get singlets for all my kids at the price of one!
-
October 2023 by Kathleen Manley
Creating a custom singlet with them was incredibly simple, and they were always available to address any queries or extend our team shop. I'll be sure to recommend them to anyone interested in making singlets and will undoubtedly return to them for future orders. I managed to get singlets for all my kids at the price of one, thanks to the team order!
-
October 2023 by William Willard
Prices and quality cannot be beaten for USA-made. Would recommend these guys over any other sports manufacturer any day.
-
September 2023 by Robin Rodgers
They are very well-made and durable. The ordering process was easy and XPA was very responsive to any concerns. We ordered a large quantity of singlets for our wrestlers and are so impressed!
-
September 2023 by Eric Julien
Fast, great design, and great pricing.Very easy to work with! Will use again for another sport!
-
September 2023 by Lexie Jones
The experience is great but one of my jerseys the seams are fraying and I messed up the numbers so I have two 10s (that was my fault tho). These jerseys are great though!I wish I could pay overtime though that would help immensely!
