Walgreens is a pharmacy where customers can refill prescriptions, shop for health and beauty products, and print photos. Experiences with customer service vary significantly. Some reports describe extremely kind, helpful, and understanding personnel who provide great service, give recommendations, and assist with finding discounts. The store is usually very clean and the staff is liked. However, other experiences highlight frustrations, including unhelpful employees, mistakes with prescriptions, and a lack of apology when errors occur. Some customers report needing to make multiple phone calls to resolve issues. There have also been problems with staffing pharmacists, leading to occasional unexpected closures on weekends, which causes worry. Despite inconsistencies, some find this location much better than others, noting they actually answer the phone and can have prescriptions ready the same day. Pharmacy hours are Monday through Friday from 9am to 1:30pm and 2pm to 7pm.
Staff is rude. Horrible customer service. Avoid going to this location if you can.
January 2025
1st Walgreens (Church Ranch) 2nd Walgreens (Midway): Attempted to get Passport Photos and both stores had the exact same excuse. Both stated their camera broke that day and they couldn’t. Seems pretty unlikely both would have the same exact issue. Sounds like a go to response for getting out of passport photos.
November 2024
Pharmacy hours suck. Pay your pharmisits better, and maybe I'll be able to actually get my meds. I CAN'T BREATHE. How hard is it to stay open til 8?
