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January 2024 by Eva Pataki
Great service and care. Everyone was very caring, kind and knowledgable. Best eye exam experience ever! The doctor explained everything very well and the assistants were very patient and helpful while I picked out my first glasses! Thank you all!
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January 2024 by Paul Vial
Dr Blink was knowledgeable about the past exams and confirmed with questions his findings with me to be same as 1.5 years ago. Very thorough and efficient while explaining what he was doing during exam thank you.
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December 2023 by Mike Ziniel
Staff and doctor at this location are outstanding. Never felt rushed, staff were extremely knowledgeable and professional. Doctor listened and asked a lot of questions. Explaining everything so I could understand.
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December 2023 by Kyle Vaughan
Blake, Marni, and Dr. Walsh are gems. They took great care of me altogether, and a special shout out to Marni who patiently helped me my find my perfect second pair of frames, not leaving me alone to rush to other customers. Lifesaver for someone with a herniated disc in their back ;)Thank you, ladies!!Kyle
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November 2023 by Anne Robinson
Always have a great experience. Great CS, great selection of frames and employees make sure you get what you need . I wouldn't go anywhere else.
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September 2023 by Steven Muhlhauser
My experience at Visionworks was fast, and professionally completed to my satisfaction.
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September 2023 by Allison Conner
Everyone is really helpful, friendly, & efficient and Mara is an excellent optometrist. I highly recommend this place. Thank you!!
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August 2023 by Ryan Tag
Here’s the vision works experience: I schedule an appointment here, and at first everything is fine and they tell me I’m covered by insurance, but of course as soon as it comes time to pay for the exam and order glasses my insurance no longer exists to them - and somehow I’m not covered (which I very well am, and I have shown proof). So I am forced to pay out of pocket and reach out to VSP for reimbursement. Highly recommend just avoiding this place all together , as I went to a competitor and they had no issue pulling my insurance and getting me a pair of glasses. Im seriously not sure if this place is trying to be fraudulent or has not trained their staff to understand how to do their job.This place runs on fraud, even if you have in network insurance that is active they force you to pay out of pocket.My vision insurance is through VSP, which supposedly owns this place. This location claims to be unable to run my insurance, or find an active plan under VSP despite me confirming with VSP multiple times that my plan is active and can be used with no issue.
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July 2023 by Jake Chavez
The absolute worst company. Almost $1,000 just to get my prescription lenses updated. They have had my frames for a month now, and are still not done changing out the lenses. I am held hostage right now with no glasses. Avoid this place like the plague!!!!
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May 2023 by Richard Gates
In store experience is great. There is zero service outside of the store… not even a phone number to call.
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February 2023 by Jon Williams
I just had my first eye exam in a number of years and Dr. Mara provided such a pleasant and informative experience. Herself and the staff were very kind and professional. Also priced VERY FAIRLY!
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January 2023 by Vicki W.
I worked with Tracy. She was absolutely fantastic. Also, my optometrist., was also friendly and knowledgeable. Looking forward to picking up my two pairs of eyeglasses. Thank you, Tracy.
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October 2022 by Alexander Medina
The team here have been amazing! Enjoyed my exam with the doctor! The team upfront have been amazing, and very helpful while I have been looking at great glasses!
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July 2022 by Jenny Hoss
After swearing last year, never ever going back to Visionworks Flatiron Cr., after experiencing several awful, unprofessional, respectless customer services, I went to visionworks in Longmont. I had a small repair. They didn't warm up the frame, so they broke it. There was no apology, the only reaction was "that happens easily" and I was sent home. Again total unprofessional, total ignorance and respectless. What could I do against two employees? So I was swearing not to go back to them either and spread the word about my experiences. Then I needed an adjustment of a frame and didn't have a choice, had to go back, trying Flatiron again.There, how wonderful, I met the new manager, Randy, together with new employees, everybody friendly, nice, knowledgeable, respectful and so helpful. My experience couldn't be better. I want to suggest, that everyone with bad experiences should go back to visionsworks in Flatiron Crossing.
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June 2022 by Jeffrey Marquez
Don’t go to this visionworks I have had nothing but issues and have caught them in lie’s about where my glass. No one from upper management cares about what’s going on in this store I have been waiting for my glasses Scene may 3 and I have called the store and got multiple reasons why they haven’t got them back yet. I will never use visionworks again
