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February 2024 by Adam
Called 4 times across 2 days and they refuse to answer the phone. Ridiculous, people aren’t going to waste an hour or more driving to and from your store without checking for needs these days. You have to answer the phone or have a text the store option, you can’t just leave people hanging what a joke.
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September 2023 by Bmillz Fromdahillz
Even though they couldn't custom build the shoe I wanted, the staff was still super chill and helpful....
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May 2023 by Nicki A.
Okayyy Vans, I see you! My family and I went into Vans today in the Flat Irons Mall and the people working were so great to my toddler! They offered him a temporary tattoo and allowed us to apply it in the store. My son was STOKED and showed everyone in the mall his tattoo. Thanks for being such a rad crew!
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February 2023 by Jordan Epstein
The last pair of vans I bought from here are so uncomfortable that I can’t even wear them, and they won’t offer any returns or credit towards a different shoe. Won’t be buying vans anymore.
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January 2023 by Joe Segreti
Friendly staff. They get you exactly what you need ?
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July 2022 by Hadley Quinn
I mean who doesn’t love Vans ?
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March 2022 by Jessica Muncy
Guys were helpful and were able to find my son a size 15 shoe.
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February 2022 by Kevin Ortiz
I didn’t buy anything but the services from Jorge was beyond great! :)
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November 2021 by Kelly S
Visited on Monday Dec 21st. My boyfriend bought me a pair of shoes I needed to exchange and it was super busy. That's putting it lightly, it's the Monday of Christmas week, they were rockin'!!! We waited in line and then straight to the back wall to find my perfect fit. There were a few people helping customers but the one helping us was AMAZING!!! I didn't get her name but she was in mostly(all) black, had a beanie on, super tasteful Christmas tinsel in her hair, glasses, a bit taller than average and she was on her game! Crazy efficient and proficient, she would ask several customers what shoe and size they wanted and would come back with everything, correctly! I was astounded by her short term recall. And she was running around like crazy, also popping over to the register for help on exchanges, just totally impressed. We'll be back for our next purchase!
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September 2021 by Elle S
Visited on Monday Dec 21st. My boyfriend bought me a pair of shoes I needed to exchange and it was super busy. That's putting it lightly, it's the Monday of Christmas week, they were rockin'!!! We waited in line and then straight to the back wall to find my perfect fit. There were a few people helping customers but the one helping us was AMAZING!!! I didn't get her name but she was in mostly(all) black, had a beanie on, super tasteful Christmas tinsel in her hair, glasses, a bit taller than average and she was on her game! Crazy efficient and proficient, she would ask several customers what shoe and size they wanted and would come back with everything, correctly! I was astounded by her short term recall. And she was running around like crazy, also popping over to the register for help on exchanges, just totally impressed. We'll be back for our next purchase!
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August 2021 by Destiny Escobar
Was able to be in and out with an exchange even when busy. Awesome customer service!
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August 2021 by Martin Gisi
This happened like a week ago, but I was telling my friend about this experience to someone in the retail industry and he was appalled. There was a cashier young lady, blond, who was very rude to customers who had their card declined. She exclaimed the fact that this family has "inefficient funds" with an eyeroll and It was not a good experience for anyone.
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August 2021 by Debra Jones
Love the shoes
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July 2021 by dexjm17
Its a shop in the mall. The mall people. Please go and buy shoes abd bookbags
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January 2021 by Kelly Sloan
Visited on Monday Dec 21st. My boyfriend bought me a pair of shoes I needed to exchange and it was super busy. That's putting it lightly, it's the Monday of Christmas week, they were rockin'!!! We waited in line and then straight to the back wall to find my perfect fit. There were a few people helping customers but the one helping us was AMAZING!!! I didn't get her name but she was in mostly(all) black, had a beanie on, super tasteful Christmas tinsel in her hair, glasses, a bit taller than average and she was on her game! Crazy efficient and proficient, she would ask several customers what shoe and size they wanted and would come back with everything, correctly! I was astounded by her short term recall. And she was running around like crazy, also popping over to the register for help on exchanges, just totally impressed. We'll be back for our next purchase!