-
March 2024 by Mary Young
Absolutely the worst treatment I have ever received by ANY company. Totally incompetent staff, didn’t include the present I bought my granddaughter. Drove the long distance back, overcharged me, not one apology, and had an attitude and nasty words when I told them how they ruined my special day on my granddaughter’s birthday and how upset I was. A very condensed version of what they put me through. Go elsewhere!!!!
-
March 2024 by Michele C (mzbhvn1)
I love the clearance spot they always have. Its my fav part of going in, lol.
-
February 2024 by Vinson Marr
I called the lady working told her I'm gonna be there at 7:00 exactly just to grab scissors. Asked if that would be ok if she could stay open for me she said no problem! (I wouldn't have come if she said no) I pulled up at 7:01. She had the door locked and said they are closed. I told her we just spoke on the phone and you said you can wait for me? She just walked away. 1 star!!
-
December 2023 by Cassandra Reynolds
The man that works the front is extremely un-helpful and kind of rude. Very judgemental and would rather walk the store spying on you from an aisle over then actually help you with your questions or finding what you need! I will not visit this store again
-
October 2023 by Sarah Shanahan
The need to update their hours ASAP! It shows that they close at 8pm, the close at 6pm, however unless you call them you won’t know until you get to the store!!! Not only that, but they say “be back in 10 minutes” on the window, and 25+ later, still not there… it’s very frustrating. Also, the last few times I’ve come here, the sales people won’t leave you alone. Super annoying.
-
October 2023 by Sam Lang
Tried to go here twice in 2 days. First time they closed 3 hours early so I tried again the next day in the afternoon and found a sign saying "back in 30 minutes" on the door. Seems like they only have one person working there? Talk about retail hell. Either close it down or hire enough staff.I ended up going to another location and getting exactly what I needed.
-
October 2023 by Isabella C.
Time says 10 am and they opened doors at 10:40, I'm standing there hold a baby and dude didn't open the door. Lmao
-
May 2023 by Pam
dude I came to this store after going to the one in towne center at brookhill and had the same rude experience; Sally’s is a sinking ship.
-
May 2023 by jazmine stevens
Music is too loud. The store is a mess the manager is very rude to their employees barking orders and wearing inappropriate clothing, very unprofessional it's better to shop online if at all. Sally's beauty supply is a sinking ship losing millions last selling quarter with over 300 stores closed and more coming this along other locations won't be there in the next 5 years if that maybe even 2.
-
April 2023 by Tammy Couture
I would love to say what a blessing Kai the manager was to fix an error from another store and make it totally right to my mom on her birthday and we so appreciate her and her staff...
-
February 2023 by Julia Becker
Google and store window says they are open, but they aren’t. Drove here for nothing
-
December 2022 by Kay Farmer
Unfriendly staff, the girl that attempted to check me out is mumbling "Jesus" as customers walk into store! I see why this store has a 2.7 star rating! Speak to your customers when they walk because without customers, you don't have a job, thats literally basic customer service 101....
-
August 2022 by Kelly M
The latina chick here was super unhelpful. When I asked for help with picking out a toner, she was very quick to just point in the isle it was in rather than show me what my options were. Pure laziness.
-
August 2022 by Sonia D
The latina chick here was super unhelpful. When I asked for help with picking out a toner, she was very quick to just point in the isle it was in rather than show me what my options were. Pure laziness.
-
July 2022 by Sarah B.
Good store. Love going. What I don't love is people who are working there, talk mad s*** about all their customers. I guess they didn't know I was in there, and after the customer checked out and left, decided to talk s*** about her. Talked about some costumers before her, and they said they knew she didn't buy enough product for their hair. Why wasn't she informed? Then proceeded to say oh well, she was ugly anyways. More things were said and it was all nasty. Won't be going back to this store, knowing how these 2 girls talk. Really upsetting and uncomfortable. One of them was the girl with the patchy blonde hair. Didn't see the other girl. She hid in the back once they knew I was there