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March 2024 by Nicole
Laura is the BEES KNEES!!! An absolute gem and such a huge help. I literally would not be rocking the best pair of glasses ever without her. She is very knowledgeable and was not only very patient but an absolute joy during the whole process. I would definitely recommend ordering in store rather than online (much easier process) and would 1000/10 recommend Laura!!
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February 2024 by maia gallardo
Laura was amazing!!! So eager to help she fixed my crooked glasses easy peasy she has the best vibe thanks again!
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February 2024 by Mike McCarty
I had a friendly and knowledgeable Danielle at the Flatirons location. It all went very smoothly. Glasses will be ready in 7-10 days.
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February 2024 by Cat Hines
Very Helpful!Domonique helped me with my insurance issues and exchanges. It was no easy process, and she stayed calm, collected, and kind throughout. I really appreciate how Dominique was patient with me as picking out glasses can be stressful.Not here at LensCrafters at Flatirons.Thx so much again for everything!
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November 2023 by K G
Excellent customer service and great selection of frames. We used the associated Opthomologist's services for our exams, but you could also bring in a recent script from your eye doctor. I know many people use online companies nowadays, but we both need progressive lenses and wanted to be sure we get a professional fit as well as the best type of progressives. (There are several types that impact your daily life, so be careful). We believe in getting the best care for our eyes!They just had gotten in the latest in computerized fitting for progressive lenses, and Christine easily adapted (we were the first customers). Thank you for being awesome and for getting our glasses in within a week of our purchase.
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November 2023 by Daniel Martin
I went to this store to Pre-order some RayBan glasses. After an hour of struggling to get the order placed (entirely the lenscrafters systems fault) we were finally able to place the order. I was told that the glasses were preordered and I would hear more when they were released. There were some communication issues with how the order was actually placed so when I called in for an update I got a rather unhelpful associate that basically said someone else ordered this and you have to wait until they are back from vacation to get any questions answered. Luckily when Laura got back from vacation she gave me a call and explained everything in though detail and cleared everything up.Side note when I tried to call Lenscrafters corporate for an update they were extremely unhelpful and basically provided 0 info.
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September 2023 by Sean Jensen
My wife had never been to a Lens Crafters and needed to get new glasses. She was blown away by the kindness and helpfulness of the staff. Dominique, Laura, and Dr Ekin all made it a super pleasant experience. They were patient, kind, informative, and all really went above and beyond. We scheduled the appointment the same day with no issues or delays!
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September 2023 by Rob T
I have been to several vendors, purchased multiple Rx glasses in 10 yrs. Laura at Lenscrafters set up the last 3 pair of glasses I purchased. She has made me a believer, she knows how, takes the time and is always friendly about it. If she were to leave I expect to start searching again. Thanks Laura
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July 2023 by Shannon
Teresa was amazing! She was so patient and helpful. I am very picky when it comes to frames because I like big frames and she offered to take the lenses out of every pair I was considering to get a better look which really helped me see how they would actually look. I asked for her opinion with several different frames and she helped me pick out the best ones for my face shape and preference. I live about an hour from this location but would come back just for the customer service. She also adjusted my old pair that I thought was beyond repair so that I would have something until my new glasses came in.
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June 2023 by Judith Stroman
Thank you for your excellent service during my recent Lens Crafters visit. I was impressed by Steph's attention to detail and willingness to go above and beyond. I was particularly grateful for the way Dr. Ekin took the time to explain everything to me and answer all my questions. Thanks again for your help and support. It made a real difference to me. Purchasing eyeglasses can be a precarious experience. I highly recommend visiting this location to receive excellent customer service.
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June 2023 by Lesley Cluett
I am very pleased to share that this Lens Crafters location is friendly, engaging and incredibly helpful. The store is clean, brightly lit and professional. I would encourage you to give them a try!
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May 2023 by Luke Stanley
Very nice staff, helpful sales gal, only reason for 3 stars was that my in store quote with insurance was $150 more than punching in my prescription in on the LensCrafters website for the same options. Buyer beware, although they were not pushy or anything I would just recommend checking online first.
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April 2023 by Kaitlin Coleman
Laura was incredible! She made personal adjustments to my glasses and walked me through issues with insurance and overall made my experience wonderful! She’s awesome!
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March 2023 by Barbara Avirett
Laura and Stephanie were great. They both worked on my non-standard lens needs and had great styling suggestions. I got bifocal sunglasses and regular bifocal glasses. I’m definitely going back next week for my computer glasses.
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March 2023 by Rick Avirett
the right frames (sunglasses & regular bifocals), and helped greatly with lens selections. I liked he style, and appreciated her diligence with my order. I'll be back next week for my computer glasses.
