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January 2024 by Serenity Khang
I only come to this king soopers sometimes when it’s closest. Today was one of the worst service ever. First my friends and I go to self check out and this lady start coming up super close behind each and everyone of us while we are paying individually. She then proceeds to start staring us down like we stole something. This behavior isn’t acceptable and is extremely rude as we were just getting some food. Please train your workers better next time I’ll call a manager to even look at my damn receipt.
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January 2024 by Derrick Franks
Great customer service.
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January 2024 by Dave Tell
The Broomfield King Soopers is very nice
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November 2023 by Steven Tollefson
Great store and customer assistance. They have gone above and beyond for us. The deli is the only department that is lacking in customer service and product availability.
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November 2023 by Joshua Sowell
Very friendly and helpful employees on the night shift. Day shift is a little harassing to be honest. Overly helpful and nosey, almost accusatory in fact! Overall as long as I shop at night they have what I need and stayed well stocked!
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November 2023 by The Opa
I have been a KIng Soopers customer for many years. Over the past several months, the experiences at the King Soopers in my area have declined in their customer service. On the last several occasions of shopping at our Broomfield locations, we have had to "watch like a hawk" to make sure that the advertised "specials" or Digital Coupons that have been loaded onto our King Soopers Card ACTUALLY give the discount at the end. How pathetic to use such "Bait and Switch" tactics through advertising and it not being correctly calculated at the register. Since regular checkouts and cashiers are virtually non-existent or scarce anymore and the customer cannot see what items are being scanned on a screen and discount given, we have been using the self-checkouts. That experience is even worse! Today was the last straw. I scanned and attempted to purchase 5 items. 5...only 5 and the register came up with a notice "5 items- Help is on the way". REALLY? I didn't ask for help and all 5 items were scanned. This has been happening consistently at every King Soopers location where I have shopped. I know that it is difficult to get people to actually input the correct pricing adjustments into the system each week, but if you are going to offer it, it should be done. Otherwise, it's false advertising. As someone who started a career in the 1970's in a grocery store and worked in financial fields for many years, this is offensive.Even more offensive was the attitude of the person monitoring the registers. I looked around and they were nowhere in sight. Upon arrival finally, she said "Well, it says 5 items. Is that what was scanned? What was the last item scanned?" And proceeded to look through the bag and the screen to make sure I wasn't trying to "Pull a fast one" on King Soopers. I was about to ask if they would like to do a "shake down".I get it that store robberies with people walking out of the store without paying for items is on the rise and rampant.However, don't forget about us who choose to work for our money and spend it honestly in stores that value our business. You ARE overlooking us - your loyal customer base.Signed,Had Enough and Offended
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September 2023 by robert Alford
I try to go to other stores for grocery shopping every time i buy produce or meat from this store it lasts three days then it rots were i have to toss it or eat it faster then i normally do what a waste of money the staff is ok but not too helpful this place has a lot of rotting produce the oranges are bad and some times grapefruit is there instead, the bananas I have to get green to get them to last frustrating
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September 2023 by Jennifer Upchurch
Self checkout helper at 2:30 pm on 8/5 was very sensitive because we wanted help with a price check. Accused us of yelling at her for asking for help. She was the one that was rude.
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June 2023 by Roberta Martinez
I shop there and all others, and I appreciate the workers there. They're all nice,helpful and always go above if they can looking in the back if needed items are out of stock on shelves. Always friendly unless having a bad day lol.
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June 2023 by Alexis Hillhouse
“Robby” or whatever he would like to call himself in the deli, was one of the stupidest and most disrespectful individuals I have ever met. He looked over at us multiple times, making eye contact, but not acknowledging we were standing there waiting for help. After waiting there for a good amount of time, he finally said in an incredibly snarky tone that they were closed. It’s fine that they were closed, we are understanding of the fact everyone is short handed, but the way he handled the situation was incredibly unprofessional. For future reference, a sign might be helpful so Robby is not inconvenienced by having to inform people they are closed at 6 PM.
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June 2023 by Mack The Knife
The worst experience I've ever had in any King Soopers. I walked around this store three times and no one ever asked me for help two employees that I asked if they could locate a product I was looking for simply said they don't know. Every King Soopers I've been in before when you ask an employee for help they will walk with you and locate the product for you if you don't know where it is not at this King Soopers
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May 2023 by Nyx Storm
I'd rather go next door to buy wine than to another town to find some veggie pasta. They got rid of so much (and rearranged the store again- ugh). Pasta is down 50%, baking aisle is down 25%. Please don't make me shop at Safeway. :/
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May 2023 by marloe van gaale
The lady in the check stand this morning was extremely rude, she rushed me through the line and they threw all the groceries into bags without letting me bag in no specific order smashing my groceries. You shouldn’t be in customer service if you’re going to be rude to people and if you’re insisting on bagging someone’s groceries then you should bag them as you’d wish yours to be done as well as treat people the way you expect to be treated.
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May 2023 by Biswanath Das
Well stocked and moderately priced grocery store in the Broomfield area. We visit this store every week and have always found good deals compared to other grocery stores. The staffs at the counters are cordial and very helpful
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April 2023 by Ed
Whilst she's standing at the register:"You can use the self checkout".... great... and you can put everything back on the shelf whilst I shop somewhere else.