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“Dallas was awesome, he took care of me like if his shift just started, I got there 7:40, best customer service ever, he deserves a raise and a promotion, he explained everything and gave his advice I admire his commitment and patient, god bless you Dallas!”
“I stopped by for a propane refill and there was a guy outside who met me within half a minute. He was very helpful and even taught me something new about propane valves. I ran inside for some fasteners and the staff helped me find exactly what I needed. Great neighborhood store!”
“I go to this location all the time, and I've only had 1 bad customer service experience with an employee that doesn't work there anymore. The staff is amazing. They are always helpful, greet you with a genuine "How are you?" and I love going in. They are always willing to assist when I'm trying to piece together a project, and they are all very knowledgeable with both the store and their product. It's my first stop whenever I need hardware or specialized repair items.”
“I will bring all my hardware and outdoor needs to this store in the future. The staff and management have made a Customer out of me.
I had a difficult online order with very little time to fill it .
Store personnel were helpful and courteous on the phone.
Additionally, when there was some
confusion over the inventory the Store
Manager made the situation more than a right.
So much appreciated.”
“I needed a large stock tank that had to be brought down from Ft. Collins. Julie and the rest of the farm/ranching crew went above and beyond to help me find a way to get it to my home. Love Jax!”
“I ordered mega press parts from the Greeley, Co. location. When I went to pick up my parts, they were rude, disrespectful, lazy, vaping at the counter, ordered the wrong parts then accused me of everything that went wrong. After one of them said, " you're killing me!", I left. I am a combat veteran of 4 wars, so his statement made me very mad. I called the Louisville location. They apologized for Greeley, researched to be sure I got the correct parts, called me right back, called me right when my parts came in, and treated me like I was the most important person in the room. These guys are an excellent rep for an excellent company.”
“Great highly knowledgable Staff. They went above and beyond on my custom order. The products are superior and they treat you right. Thank you. I recommend your company monthly.”
“Always a pleasure to deal with Kevin and crew. Typically, I can place my order over the phone and they'll have the product ready for me by the time I get there. Very friendly and knowledgeable.”
“This store has consistently been fantastic with customer service and selection! Recently purchased online and chose this location for purchase and delivery. Got the wrong Traeger but speaking with staff about the online purchase and mishap was great. Employees brought the correct order with some goodies with exceptional services less than 24 later. Craig and Garrett really made my experience and wknd exceptional! Thank you ACE of Mile High”
8AM - 12PM 12:30 - 4:30PM
822 E 78th Ave, Denver
Hardware Stores
“Outstanding service. Richard the time to help me find a repair solution for a bicycle and the results were great. First time using this store, but I will definitely be back!”
“I have been shopping here for years; decades really, and I have always gotten the best customer service. Most recently, Steven and Mike were most helpful in finding/buying a reversible impact driver. tl;dr = CUSTOMER FOR LIFE!!!!”
“Just had an excellent experience at this store. I bought a gun safe, and Justin helped me load it into my car. We had to take it out of the box to make it fit. Justin was great. Fantastic customer service. I will definitely shop here again.”
“Excellent experience! I am not experienced in HVAC but needed to put a dust extraction system together. The folks at GTS were patient and very helpful. In particular I would like to thank Delonna Stevens for her time and knowledge!”
“I went to the Brighton location and couldn't find anyone to help me, so I hopped on the highway and came here. Literally, everyone I saw asked me if they could help. The store is full. I wish stores were more consistent. Seems like here and Northglenn are the only 2 good ones Thank you.”
“I usually only do a review when something is exceptional bad, like most idiots writing reviews. These guys are exceptional good though. They were a pleasure to work with. It’s nice to know people you can trust and be confident that you will be treated fairly.”
7:30AM - 5PM
4047 NE County Line Rd, Erie
Hardware Stores
“10 out of 5 stars ?Hands down best customer service I've ever received.First off, I was so excited to find out after 6 years of living here, we have a hardware store in town! What!?We came across this place looking for lumber to custom finish our mudroom. Kirk greeted us when we walked in and helped us find every single thing we needed, along with so much informative knowledge. Kirk really set us up for success and taught me so much! My project went smoothly thank you to him.Prices are incredible. I'm so excited to have stumbled upon this place!”
7:30AM - 5PM
1407 S 120th St, Lafayette
Hardware Stores
“Very helpful and walked me though the process as a first time customer. I was nervous due to some of the other reviews but it was easy and delivery was very reasonable.”
“About 2 years ago, I had an idler roller bolt that got bent on an older truck I have. I went to 3 different dealerships and none would sell me the bolt because they won’t make any money off it, and they referred me to this place. They gave me the bolt for free and to this day that bolt is still in there, and have no problems since. I would highly recommend”
“5 stars because I usually have a wonderful time! I go out of my way to go to this store over another because I adore the people who work here. They are usually very smart, incredibly helpful, and really quick! They carry everything I need and I had previously never had an issue. Today I had an absurdly uncomfortable issue with a cashier, though, who was very nice to the people in front of me but then would only scowl at me. She tried to refuse my coupons, attempted to tell me I shouldn’t have been given them, and then scoffed and rolled her eyes at me every time I tried to talk after the managers (who were lovely) left, saying the coupons were in fact valid. It left a bad taste in my mouth and I hope I never have the misfortune of encountering her and her incredibly negative and belittling attitude again. Yikes.”
“These guys give exceptional customer service! I truly appreciate everything you have helped me with today! I was able to successfully install my shower cartridge!”
“We had the pleasure of working in tandem on a project with Cliff and Kim. Kim was amazing and thorough. She communicated every step of the way and the project turned out great on both ends. Looking forward to possibly more work together in the future.”
“TOTAL TOOL SUPPLYIS A Distributor of Milwaukee and Dewalt tools at wholesale prices. If you are a Contractor, there is no better place, for fasteners, power tools etc… they even assign you a personal Rep for your business, My Rep. Is Chris Wojcik and this guy follows thru and always has my back when it comes to pricing, excellent in customer service and is always on time. He has gone out of his way to make sure I’m taking care of. That’s a Fact..”
“I ordered 4 new custom router bits. Sales was very helpful. The designer that took my drawings was very knowledgeable. They must of felt sorry for me because they had a quick turnaround. Will definitely be calling them again.
Thank you”
“Jeff cut a piece of plexiglass to perfection. It fit in the window perfectly.
He also took the time to be sure I got the proper caulking and adhesive. Thank you, Jeff.”
“A BIG THANK YOU to DAVE for helping me with my plumbing problem. The house is 25+ years old and so are the valves. He got me the right equipment and some heads up on possible problems. You can count on Ace and DAVE!”
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“This is the best Home Depot I've ever shopped at, and I've spent many thousands of dollars in home improvements projects over the last 30 years at least. At this HD there is always a staff person offering to help find something or load the car.”