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January 2023 by Onegirl Army
Somewhere in the 90's l bought a Sierra Designs tent in California. It is an excellent tent that l have taken with me from one continent to another. Sadly, while camping last summer, one of the main tent poles was damaged. I found the company on internet and with little hope l mailed them to see if they still had a spare tent pole of what l assumed was a discontinued model (it has been more than a quarter century since l bought it!). To my pleasure, l was mailed back, and their customer service representative Ashton confirmed that the tent was no longer being made but he was still able to find a pole that was the correct size, which he could sell me. Getting it over to Europe was another adventure but l just received it yesterday and compared it to the old one, and it is perfect! I am so excited to camp again next summer with my favorite tent and hope it lasts another decade or two. Kudos to Sierra Designs for making such quality and sustainable camping gear and the great customer service! ?
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January 2023 by Onegirlarmy
Somewhere in the 90's l bought a Sierra Designs tent in California. It is an excellent tent that l have taken with me from one continent to another. Sadly, while camping last summer, one of the main tent poles was damaged. I found the company on internet and with little hope l mailed them to see if they still had a spare tent pole of what l assumed was a discontinued model (it has been more than a quarter century since l bought it!). To my pleasure, l was mailed back, and their customer service representative Ashton confirmed that the tent was no longer being made but he was still able to find a pole that was the correct size, which he could sell me. Getting it over to Europe was another adventure but l just received it yesterday and compared it to the old one, and it is perfect! I am so excited to camp again next summer with my favorite tent and hope it lasts another decade or two. Kudos to Sierra Designs for making such quality and sustainable camping gear and the great customer service! ?
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January 2023 by PENTA TRANSLATIONS
Somewhere in the 90's l bought a Sierra Designs tent in California. It is an excellent tent that l have taken with me from one continent to another. Sadly, while camping last summer, one of the main tent poles was damaged. I found the company on internet and with little hope l mailed them to see if they still had a spare tent pole of what l assumed was a discontinued model (it has been more than a quarter century since l bought it!). To my pleasure, l was mailed back, and their customer service representative Ashton confirmed that the tent was no longer being made but he was still able to find a pole that was the correct size, which he could sell me. Getting it over to Europe was another adventure but l just received it yesterday and compared it to the old one, and it is perfect! I am so excited to camp again next summer with my favorite tent and hope it lasts another decade or two. Kudos to Sierra Designs for making such quality and sustainable camping gear and the great customer service! ?
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May 2022 by Sarah Wright
Slumber Jack is my fav when it comes to outdoor gear. A comfortable backpack saves you hours of agony later, as I've discovered. So don't stint on the gear that fits! Great for the price and goes the distance.
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May 2019 by Kathy Gebeke
I don't normally write reviews. We have used slumber jack products for over 15 years. I have several pads, sleeping bags, cot & table. In the past when American Rec was the parent company that serviced slumber jack products they always warrantied them when we had a problem. Exxel Outdoors does not service their warranties.
