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August 2023 by Alma Radu
ATM ate my money. Never happened to me before except at this location. Working with customer service now….
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August 2023 by David Williams
I had a problem with identity theft and the people at this branch were extremely helpful.
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July 2023 by Donald Rabor
Do not deal with banker Chuks Nweke Jr. I went to this facility to get knowledge regarding opening a trust account. He came across as someone trustworthy and knowledgeable reassuring me I’ve come to the right place only to be ghosted by him for the past several weeks. Sent me a cryptic email that Chase can not help me out. No explanation given despite multiple attempts on my part via numerous emails or calls as to why. Ghosted! Certainly did not expect that from Chuks when I’ve first met him. He came across so professional and affable. Oh how first impressions can be so misleading. Beware, stay away from Chuks!
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July 2023 by Lucas Flores
Bankers were very helpful and friendly
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April 2023 by Lawrence Hupp
Fix your ATMs good god
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March 2023 by Timothy McGuire
Inside teller refused to take a damage $20 bill.Told me to give it to repair it myself and give it to another business. Terrible attitude from teller
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March 2023 by Benny Vo
Rude and unhelpful
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January 2023 by Corey Wright
Don't go to this one. Go to the one in Lafayette on Public road. The staff was rude and showed a lot of attitude when I was upset that the machine wouldn't give me a receipt for a large deposit. After waiting 10 minutes for the teller and the two people sitting at their desk not offering to assist while waiting. I've never had this issue at the one in Lafayette. Never coming back to this one again
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January 2023 by Kevin McAnulla
I went in to open a Business account for me and a High School account for my son. Chuks was extremely thorough and helpful. he was able to get us in and out quickly and answered all of our questions and even showed us features I did not know were available. Overall a great experience.
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April 2022 by Taylor Leblanc
Extremely confrontational staff,Felt really uncomfortable in here
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February 2022 by Renee Rivera
Chuks is the best !! So glad I opened a Chase account ?
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January 2022 by Molly Williams
I usually avoid going inside the bank so I just use the ATM and avoid human contact but I would go inside every time if Michael was helping me :) he was very friendly and enthusiastic and just overall a kind person ♡ he deserves a raise
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December 2020 by Jean Tam
I've been with Chase Bank for decades and was excited that they opened a branch in the neighborhood. I was completely blown away by their customer service. The branch manager asked each customer what they needed and directed them to where they needed to go. He even took care of a couple customers personally. I was in and out pretty fast and the branch manager chatted while I waited on line. It's a very tiny branch so don't expect alot of teller windows but they work pretty fast. They have a drive through atm with only $20 bills. The atm just inside the door does $5, $20, and $100 bills. And apparently inside the bank, there is another atm if you need large amounts of cash. I'm guessing for businesses. After decades of banking with Chase, this is definitely my fav branch.
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September 2020 by Maegan Cunningham
I had an amazing experience at the new Chase Bank today. It's only their second day open and the people who work there are so nice and helpful! They helped me set up a savings account and it was so easy and stress free. This will be my new Chase Bank!
