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August 2024 by Ally Pai-Edmundson
I've been working with Rashel and she has made my whole insurance experience after buying my first condo and purchasing a new car this year SO easy! Her kindness and clarity and patience with all of my questions has been incredible. She is very efficient and clear in her communication and actions so that I know exactly what's going on and trust that she will work with me to find solutions for whatever arises. You rock Rashel!!
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May 2024 by K Q
The customer service at Bill Duggan's office has been absolutely superb. Frankly, it's the best insurance agency we have dealt with in 40 years of insuring our homes, autos, and other things! Sean, Rashel, and Jenny are always friendly, available, prompt, and efficient. I have very much appreciated their honesty and integrity, and efforts to always make things right. All insurance costs are rising across the board so you may as well get the best customer service for your money and it has been stellar at Bill Duggan's agency. Strongly recommended.
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May 2024 by Nicholas da Luz
I have been a customer of the Bill Duggan State Farm Office for 15 years. What started as a need for a policy of my motorcycle (they were priced far better than any quote), grew to insuring my primary vehicle, multiple motorcycles, renters policies and eventually my first home purchase. This also included help with a small auto claim (my bad). I look forward to continued business!!! Thank you to Sean and the team at the Bill Duggan agency.
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May 2024 by Nicholas Struck
Sean was great to work with. He has a down to earth attitude and made the process simple for us. Highly recommend him.
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May 2024 by TiddelyBits Johnson
I bundle my home and auto here.
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May 2024 by Tyler Tubbs
Sean saved me thousands bundling my home and auto!
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May 2024 by Becky Davis
My husband was in a car accident last week and it was stressful! Bill has always been very helpful to my family. 10/10 would recommend.
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May 2024 by JoAnna Pruitt
Bill Duggan is amazing! He truly does business the right way and his clients are always his top priority.
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May 2024 by Keith Curtis
Great agency. I save so much every time I renewe!
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May 2024 by Joe Ramos
Today I was looking to purchase home and business insurance for my restoration company, as soon as I got out of my truck i see this lady run from behind her desk and lock the door. Whoever she is has no idea how much money she just lost the agent , and obviously doesn’t care. It was a sign from God to take my business elsewhere.
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January 2024 by Martin Kennelly
I have been a customer of Bill Duggan State Farm for 3 years. The one time I was a day late on a payment, I literally heard from them multiple times per day until I paid. Was a mistake, thought I was on Auto-Pay.Recently I got into a car accident (other person at fault) ... and I could not get ANYONE from this office to call me back or contact me. The accident was 2 days ago, and I have heard Nationwide (the insurer of the other driver), from 3 body shops for quotes, and a car rental service. Still waiting to hear from State Farm...the national line is an option to call if you want to sit on hold for 45 mins.
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September 2023 by John Salinas
I had auto and homeowners insurance bundled together for about six years. All seemed okay and we had a house fire and Bill Duggan was unreachable and on vacation for two weeks. Since that time he has never responded to a single e-mail. We found out we were underinsured in some areas and he had never followed up in that six years to see if things needed to be adjusted. He was definitely not there for us -- please go to an insurance broker and skip this office (and probably State Farm all together).
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June 2023 by Radam Starkiller
Rachel was awesome to work with.She was very patient with me.Happy to have found this place and to a long future together.
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May 2023 by Hanna Milano
Rashel has been a wealth of knowledge and has helped with all of my questions. I recommend Bill Duggan’s office to anyone looking for insurance!
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March 2023 by Carrie Talarico
Our past insurance agent had to sell her agency due to a family emergency and we were at the end of our current policy and needed to get it all updated ASAP for our homeowners. Sean helped us through not only our homeowners, but was able to get us great car insurance rates. We are very pleased and would highly recommend him.
