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February 2024 by Travel B
Nice clean store. Super helpful staff!!
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September 2023 by Aliya Moore
Sirena was amazing and very helpful. She helped me find a new pair of cargo pants which fit and look amazing. I highly recommend this location!
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August 2023 by Jessi Velasquez
I called a week ago to place a bag on hold and Heidi answered the phone saying they had them (meaning multiple) and she would put one on hold under my name. She never put me on hold to make sure they even had them which I was nervous about but trusted her. I told her the time I would be there to get the bag and she said no problem. When I got there she said oh I remember talking to you on the phone. The manager proceeded to say behind her there was only one snoopy bag in a box in the back and to “hope it was still there” meaning she never went and grabbed it for me and put it behind the counter like she said she would. She proceeded to check and of course came back saying “an employee must of bought it when I went on lunch” Why would she not grab the bag like she told me she would. I would have preferred her to tell me they didn’t have any which would have saved me the drive as it was very much out of my way. To try and help the situation she oddly asked for my personal phone number and where I worked as if that was going to fix anything she just screwed up. I did see a HUGE bag under the counter labeled “heidi’s holds”. I’m happy she got the things she wanted after not doing any part of her job correctly and wasting my time. An actual joke
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December 2022 by Scott Smouse
Nice clothing store
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December 2022 by Terry Nelson
Great staff, good selection fair prices
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June 2022 by Monica Delgado
5:00 manager so rude with employees
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January 2022 by Lauren Hammond
I feel bad for the employees because the majority of the customers in the store were not wearing masks properly or at all and were not social distancing. I had to get out of there and will not be going to this mall during the pandemic.
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December 2021 by Alex Moore-Guenther
Love the jeans at American Eagle, but hate the sassy management and the backhanded compliments from the workers. The front store owner told me to "have a better day and to try and be nice to people." You do not know what kind of day someone is having and I was having a hard day after the passing of my dad and just needed to run an errand and get out. The worker did not like that I was not up to chatting and rudley stated this comment to me, and she claimed she was the manager. If this American Eagle had management be openly disrespectful to customers, take your money elsewhere , it is not worth it.
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June 2021 by dj vonlienen
It was good
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May 2021 by Alex Moore
Love the jeans at American Eagle, but hate the sassy management and the backhanded compliments from the workers. The front store owner told me to "have a better day and to try and be nice to people." You do not know what kind of day someone is having and I was having a hard day after the passing of my dad and just needed to run an errand and get out. The worker did not like that I was not up to chatting and rudley stated this comment to me, and she claimed she was the manager. If this American Eagle had management be openly disrespectful to customers, take your money elsewhere , it is not worth it.
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May 2021 by Rachael Medialdea
All the women who helped me were awesome and they were dealing with the covid restrictions extremely well
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May 2021 by Dan K.
Customer service was great Stopped in killing some free time at Boulder Young girl said she was new to retail and store but very helpful Keep up the good work
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November 2020 by Sharde Albers
do not shop here. there are more employees in the store and a line of patrons outside trying to get in to shop. it's pathetic. let them shut down!!!
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January 2020 by Julia Rosenthal
Maddy immediately greeted me with a smile and was so helpful and pleasant! I hate shopping but she made it so easy by helping me find the style and size I needed. Give that girl a raise (: AE Jean's are the only brand that fits me well enough for me to come back year after year.
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January 2020 by Kiersten H.
The gal that helped my daughter and I was lovely. However, during the busy holiday season, she failed to load the gift card I purchased. Because I live an hour away, I attempted to rectify things over the telephone. Corporate headquarters is where things really went downhill. Multiple phone calls, multiple transfers, multiple voicemails and ALL TO NO AVAIL! Shame on them and their customer service. I will never shop AE again.