Safeway is a convenient and friendly neighborhood grocery store offering a wide range of services. The store features a deli with made-to-order items and party trays, a bakery with customizable cakes, a butcher's block with meat and seafood, and a produce department full of fresh fruits and vegetables. It also has a helpful pharmacy staff and a floral department offering exclusive products. Services like Order Ahead pick-up and Grocery Delivery are available to save time. Customer experiences vary. Many praise the store for its great food prices and note that it is not overcrowded, with staff often described as friendly and helpful. Specific positive mentions include excellent, knowledgeable service in the floral department and an act of honesty where a lost phone was returned. The store manager is also noted as being awesome. However, some negative experiences are reported. A few customers express disappointment with occasional out-of-stock sale items. More concerning are repeated accounts of poor customer service from specific individuals in the deli and dairy departments, where some customers felt ignored, treated rudely, or perceived potential racial discrimination during interactions. These incidents have led some to avoid certain departments when those staff members are present.
Been seen a lot of negativity reviews recently and I can say I have not had any such issues. I come from a very large family that is constipé buying groceries and often have 1-2 full carts and a cashier always checks us out. The products are also always up to standard. They even had Spanish speaking employees to help my... read full comment
January 2024
Good customer service but prices are a little high on stuff.
October 2023
Thank god for honest people. I left my phone by the lotto machine and somebody turned it in. 2 people could have easily kept it (the person that found it and the worker). I'm super grateful and lucky. Thank you. Oh and Safeway has great food prices and yadda yadda.