Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home at 20% to 60% off department store prices. Customers appreciate the good deals and great prices, often finding items such as shoes, maternity outfits, carpets, wallets, and cookies. The store is generally clean and well-organized, with a good variety of products. Customer service experiences vary; some praise the friendly and helpful staff, noting that employees are kind and assist with issues when needed. However, others mention that the store can be crowded and chaotic, especially during busy hours. There have been concerns about long lines, chatty cashiers, and mistakes during checkout, such as being overcharged due to scanning errors or forgetting to remove anti-theft tags. Customers advise paying close attention to receipts and inspecting items thoroughly for flaws or missing tags. Some reviews highlight that the store can be disorganized, even comparing it unfavorably to other local thrift stores. Overall, Ross is seen as a place to find good deals, but shoppers should be prepared for occasional messiness and inconsistent experiences with staff and checkout processes. Despite these issues, many customers intend to return for the bargains and variety offered.
Who doesn't love Ross, besides Ross employees for having to clean it up every night. This store is pretty on point. But Ross's is Ross
May 2024
Customer service was wonderful at this location. Exactly the ideal that even young people these days can represent. Clean store and great selection
May 2024
This store was extra crowded, I did manage to find a carpet, a wallet and some cookies. I did remind the cashier to remove the anti-thief device from the wallet only to make it home and later on and discover that she forgot to remove the one from the carpet. Found out later that she is a fairly new employee.
