JCPenney is a large retail store that has been serving customers since 1902, offering a wide range of apparel and home furnishings. The store features clothing for kids, men, and women, as well as footwear, jewelry, accessories, and more. Customers can enjoy free shipping and curbside pickup, making shopping convenient. The store also has a new beauty section called JCPenney Beauty, where shoppers can find skincare, makeup, and beauty deals from well-known brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. Many customers love shopping at JCPenney for its variety and prices. Some appreciate the friendly staff, especially in the jewelry department, where employees are often described as inviting and helpful. Others enjoy the sales and discounts, though some mention that sale prices can vary, and prices may go up after sales or during holiday seasons. However, some shoppers have faced challenges. One customer noted that finding items for pickup can be time-consuming, with waits that extend to 45 minutes or more, especially if staff are busy or if items are hard to locate. Despite these issues, many still enjoy visiting JCPenney for its good deals, wide selection, and friendly service. The store continues to be a popular choice for those seeking style, quality, and value in apparel and home goods.
Jewelry has the best customer service! Jenna was so awesome, personalable, and professional!
April 2024
Haven't been in a store since they closed the one up north. Yep! I still love JC Penneys. Grabbed a bunch of my favorites.
April 2024
It was time for plush, grown-up towels and I had a coupon. I found some great color options and there was a sale. Not at all my normal area to shop, this mall area is really spread out and I imaging there will be a housing explosion soon that will make sense there!
