Internet Service Providers in Brighton, CO

“We switched to Verizon from Tmoible and it was a HUGE mistake. We came back to Tmobile and needed everything fixed and Lauren was able make miracles happen. She was super knowledgeable and helped us get everything switched over and set up so easy. Lauren is amazing!! Thank you much!!”

“I came in here 4 years ago and the people were rude and unhelpful. I broke my phone badly recently and was hesitant on going to this location due to past experiences but it’s the closest to my job. I went in yesterday and got some the best customer service I ever received at any phone store. Soon as I walked in I was greeted, asked what I needed help with and 1 min in both Brennan and Jada had 2 routes I could go and carefully explained the benefits of both routes. Very friendly and helpful people. Not only that they both offered and helped me set up my new phone I just purchased and answered all my questions. I was thankful for their patience being I had a baby and a toddler with me. I’ll definitely be coming back. 10/10 for Brennan and Jada. ⭐️”

“I've only been to this location to return some equipment after upgrades had been shipped to my house. They had a hard time showing the flex box as retuned. Elizabeth Y. did follow up with an email confirming that she got it figured out and attached a scan of the receipt. I was in and out pretty quickly.”

“I was seriously contemplating changing all my services to a different provider after this visit.

I walked in and was told there was a 30 minute wait. Not a huge deal, they were helping others and 30 minutes is perfectly acceptable. After an hour, I decided to attempt to order online instead of opting to wait, as other with appointments walked in pushing my wait even longer. Unfortunately, the online order locked me out and I ended up having to wait over an hour. How can you estimate a 30 minute wait and end up leaving individuals to wait in excess of an hour and a half? To make matters worse, I received the text (while sitting in the store) to return as I would be helped within 10 minutes.

Another 30 minute wait and nothing.

After working with Avery, his exceptional customer service, and professionalism, my feelings towards Verizon improved greatly. I ended up purchasing the phone and spending additional money as well. He should be commended for saving a $300/mo customer from leaving the store and changing to a different carrier.”