-
April 2024 by Patrick Blomberg
They did an awesome job and the turnaround was within and 45 minutes. Fast and efficient, love this place.
-
April 2024 by nick novak
Great service and quickly fixed my phone!!
-
November 2023 by troy h kilgore
The staff is knowledgeable, friendly and professional. They did a great job executing my repair in a timely manner. I would definitely recommend them to anyone looking for a reliable phone or computer repair shop.
-
November 2023 by Hallie HAHI1979
I had a fantastic experience with the customer service I received. The speed at which my issue was addressed was truly impressive, and the representative I spoke, Devin, was incredibly courteous and helpful. I reached out with a problem, and they resolved it in less than an hour.The level of professionalism and kindness displayed by the customer service representative was outstanding. It's not often that you encounter such a combination of efficiency and excellent customer care.Overall, I am extremely satisfied with the customer service I received. Kudos to the entire team for providing such a high standard of service. Thank you!
-
November 2023 by Jordan Stark
I took my Google pixel 6 pro with a cracked screen to the ubreakifix in Arvada, and my screen wasn't working when they gave it back. It was working fine with the crack. After submitting another repair request through Google, I brought it to this location and they were able to figure out what the other location did wrong and had it fixed in under an hour. Thank you for fixing it!
-
October 2023 by Jocelyn Kanoff
Fixed my camera and lens cover for 1/2 the price that apple quoted me. Each time they were done in less time than they estimated, and I knew my fee ahead of time. Great outcome and great customer service.
-
October 2023 by James Onstad
I had submerged my MacBook while it was on. Unfortunately, I totally fried the thing.UBreakiFix did a valiant job trying to get the thing working again. Although they couldn’t fix it, they didn’t charge me a thing.Great service.
-
September 2023 by Brett Dagle
All the employees were extremely helpful and very knowledgeable. Definitely will go back with any iPhone problems. Highly recommend!!
-
September 2023 by Jayne Brooks
Mariam went above and beyond to locate a back-ordered part so my phone could be fixed before I went on vacation. She was very communicative and professional. Thanks for such great service!
-
September 2023 by Kimber Gish
My screen broke this morning and thanks to these fantastic gentlemen I was able to get my phone back before the end of the day. Thank you so much! I always highly recommend this franchise but now I will highly recommend the crew of the Boulder location.
-
August 2023 by Paige L.
I feel moderately frustrated with my experience at this store. While I believe this store would do a good job with simple repairs like screen replacements, my issue was seemingly more complicated to effectively communicate. I brought my phone in with assumed water damage due to a cracked screen. Upon talking with the tech, I opted to have the screen replaced contingent on the water damage being addressed/resolved. The tech assured me they would "not give me back a broken phone with a new screen." When I picked up the phone (with new $200 screen) I soon discovered the camera was non-functional. After calling the store, I was told there was severe corrosion to the circuit board, which causes the camera malfunction. This is perhaps an issue of miscommunication of expectations. However, I do wish the store had called me when they discovered this corrosion so I could better consider my option (proceed with repair or opt for new phone).
-
August 2023 by A Huskey
The service was great. Originally, I was approved for a different location but they didn't have the part in stock. Thankfully, they called another store ready to do the repair. There were a couple extra steps with Google Fi to resubmit and claim approval for the new store.
-
August 2023 by George C
I am more than satisfied. I am very impressed by their expertise. I was thankful they could service me the same day. There is just a minor thing: I was told "2 - 3 hours" but got no update and I called after 5 hours. I was told it was done and waiting for the glue to dry. That's OK but better communication would be nice. Overall a good experience. I will be going on Yelp, Google, BBB, Nextdoor, and Angi to recommend Asurion.
-
August 2023 by Roxanna Delima
I had an amazing experience at UBreakIFix. My iPhone 12 mini fell into a pool and was water damaged. I went to apple and they wouldn’t help me back up the phone because they said that wasn’t their business model. They recommended me a place called “Drive Savers” that quoted $700-$3,900 to back up my phone content... I came to UBreakIFix and they were able to get my phone backed up to iCloud and they didn’t charge me anything! I am so so so grateful.
-
July 2023 by Faleesha H.
The people here are both nice and competent. A great combination! I came in to the store in a bit of a panic. I was leaving town the next day and the charging port on my phone wasn't working. They started working right away and were done within just a few minutes. They didn't even charge for the service. While I was waiting, I noticed that they offer a phone detailing service that includes charge port, screen and camera cleaning. You can bet I'll be using that service in the future.
