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September 2023 by Pain Train
I have a van outfitted for adventures in the mountains. Jason and the crew at The Shop Automotive, installed some aftermarket suspension parts; tunable shocks. The original install was quick, priced appropriately, and has worked like a dream.Since then, I further modified the van by installing skid plates that protected the lower rear shocks. This caused some issues with the longevity of small shock parts. The issue resulted in a loose lower shock mount, and a clunking noise for the life of me I could not identify.I took the van to Jason for diagnosis. He took his time and by process of elimination, identified the problem. The lower shock skid plates were removed, new small parts installed. The van drives like a dream again. Phew!All of this was completed in two days time. Phuk. Yeah.Thanks Jason!PS -- A shout out to Piper as well for a seamless intake of my vehicle with a smile on her face and kind demeanor. #customerserviceForTheWin
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September 2023 by Timothy Tallman
The Shop Automotive LLC ROCKS!! I have taken my 2019 MB Sprinter to them for all my service. This last time they even stayed after hours to complete my servicing so I did not have to return another day. Justin runs a great shop!!Services: Transmission
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June 2023 by Raphael Schiffman
Jason and his team are great! Very friendly and professional every time I’ve brought my sprinter in for service or repair.
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May 2023 by Greg Wirt
Jason, Phil and team are very knowledgable, helpful, and efficient while going above/beyond expectations. The Shop is exactly what I was hoping to find for our vehicles and look forward to building a long lasting relationship.
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April 2023 by Rob Glow
Great experience. Easy to get an appointment, excellent communication, super detailed quote, no pressure to perform all the work on the quote, work was completed as promised & on time and great follow up after the work was done.Services: Air & cabin filter replacement
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March 2023 by Aaron Howell
Sprinter service of my ‘18 2500 RWD. Tech savvy (email & text updates/invoices), EXCELLENT communication, honest feedback and strong knowledge base from the mechanics at The Shop in Boulder. Took me 4 years to find them, and won’t use a different shop for planned maintenance in the future.Services: Transmission
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February 2023 by Taylor Nelson
The Shop is great! We use them for our company vans, I was recommended to them by the tech who outfitted our event Sprinter who uses the shop for everything that he can't do himself. We recently had to get our 10 year old Chevy in for some fixes, and the guys at Shop were super up front about everything and knocked off labor costs when something didn't take as long as they expected. That's something I've never seen before! True honesty which made me trust every other decision they made. All in all a great experience.Services: Auto maintenance
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January 2023 by Lester Binegar
Brought in my 2012 Tacoma for an oil change. They found a worn out drive shaft bearing. It was fixed in a super quick timeline. They know there stuff hear and are very trustworthy.Service: Transmission
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December 2022 by Michael Matiasek
It's great to know there is a place that specializes in sprinters. While they were unable to find the rattle we are experiencing they were able to give me peace of mind. They also caught a few things that just needed a little tweak before they were a costly blow out. Prices were reasonable as well.
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November 2022 by Zach Schmitz
Took my van here for a look at my battery charging system. They told me it was my fault because of my camper build in the back even though all that was disconnected. And since they dont work on campers they couldnt do anything. Then charged me $400 for that "diagnostic" and an oil change. Took to another shop and within a day they found corrosion on the wires between my alternator and battery. If you have to explain to a mechanic how to do their job don't pay them. This shop basically did nothing and charged me for it at a ridiculous rate.Service: Battery
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October 2022 by D. Mail
Whether you have a large or small project I’ve never been disappointed. When your phone call is received, talking w/Piper your service has already begun. This is a team oriented business of listeners, problem solvers and having extensive knowledge. Clear expectations are set with initial estimates for cost and time to identify /research issues and you’re updated along the way. Talking with the tech is part of the team designed expectation. Personalization is how I feel and without destroying the savings acct. Patton always provides confidence and clear explanations whenever I have follow up questions. I am fully informed and understand the work that’s done. Thank you all, I’ll be a long life customer.Service: General repairs & maintenance
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July 2022 by Clay James
I brought my Sprinter van to The Shop to get an emission component cleaned and inspected and some other maintenance. It was my first time there. They were very friendly on the phone and in person. They got the van in quickly and completed the work in a few hours. The total bill was reasonable. They also spent a lot of time talking to me by phone and email about the problem that had led to me taking the van in and also about some potential modifications to the suspension system.I would definitely recommend them to others.Services: Auto emissions testing
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July 2022 by Nathan Barani
This shop is awesome! Made an appt and 3 hours later Jason had called me with a thorough inspection of necessary items spelled out on an easy to read estimate.Diesel Sprinter high tops require a special shop and a special mechanic. These guys know their Sprinters.I am happy to have a local, independent shop to take my rig to. I don't need a fancy waiting room and concierge services who schedule you out months and take weeks to get to your vehicle.I would highly recommend this shop?Services: Vehicle safety inspection
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July 2022 by Niki Goldstein
Shop Automotive is the only shop in Boulder I trust to work on my car. I won’t go to any other local shops or the dealership if the Shop Automotive can do the work. Lots of integrity and clear communication with staff and mechanics. I use them every time.Services: Tire rotations
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July 2022 by Greg K
The Shop has worked on a couple of my Sprinter vans so far - very thorough and very knowledgeable about Sprinters. After inspection, they asked for approval and did only the work requested, no surprises. Thumbs up!!Services: Oil change
