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August 2024 by Jack458111
These guys were great. Explained what the process was and what to expect. Got the job done on time and were super nice. Shoutout to Sandra for getting me sorted, she’s awesome.
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August 2024 by Ian Reid
I can’t think the crew at Boulder Bump more. I had come across from Eastern Oregon and some local diner thought a rat hunter shot out my window. Needless to say I looked at my burger at the same time. I was running to Boulder to get on a plane and takeoff basically dropped in for a quick conversation, the crew was on. It ordered the glass and I jumped on a plane. Thanks again so much for your professionalism and understanding of my crazy life in planes trains and automobiles can’t recommend you guys more highly. Great pro team to work with and get things done when things go wrong.
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July 2024 by Christine Atzenbeck
Professional , courteous and quality service. They did an amazing job on my cx5.
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June 2024 by Jose Sanchez
We had a bad experience with our vehicle repairs at the Boulder bump shop. Initially we were told that the repair was going to take no more than 2 weeks, so we scheduled a rental car that we paid out of pocket for those 2 weeks. Bryce called me and told me that the car was going to be done on that Friday of the second week so we returned the rental back. After we had returned the rental car back I got a call back from Bryce and he said that the car was not going to be done, he also said that they needed to order a radiator hose to finish the car and that car will be done on Monday. Monday came around and I had to call Bryce since he didn’t call me with an update, and he said that the car was 80% done and just needed to install the front bumper. Tuesday came around and Bryce called me and he said that now they needed an a/c clamp and that the clamp was going to be delivered on Wednesday and that he was going to reach out to me to pick up my completed car. On Wednesday I had to call Bryce and left him a voicemail to cal me but he didn’t. On Thursday Bryce called me and told me that the car will be ready and could pick it up in the afternoon. We showed up to pick up the car and the car had scratches and a clear coat run that they should of saw and repaired it before making us drive 1 hour to pick it up. Now we will need to drive another hour to take the car back and have those issues fixed, when they already had 4 extra days and could of caught those blemishes. I was offered to get a refund back for the extra 6 days of the rental car , but we had already returned the rental, and they wanted a receipt in order to get any kind of compensation, we just ended borrowing a car for those 6 days. At the end Luke (owner) made it right by refunding us the cost of the rental car, repairing the blemishes and overseeing the entire process with updates. I do recommend this place and you have any issues just request to speak with Luke and he will address any issues .Thanks Boulder bump shop.
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June 2024 by Susan Hillman
My car was repaired to my great satisfaction. They made it look like new!
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June 2024 by Lynn Rice
Had to walk in and ask for an estimate for damage on a rental car that I was driving. Luke could not have been more gracious.
He also thought to refer me to a business that might be able to help. I can’t say enough good things about The Bump Shop!
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May 2024 by Jonathan He
Great experience with Boulder Bump Shop. Great prices (final price wasn't higher than the quote), very nice and honest people, fast service. Did exactly what they said they'd do. Good experience.
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April 2024 by Christian Bruun Madsen
Boulder Bump Shop made repairs of my Toyota family van a breeze after being rear ended. I highly recommend them.
We were rear ended in November of 2023 and the other party was at fault but their insurance was extremely difficult to work with. We had trouble getting repairs done from various collision places but a friend recommended Boulder Bump Shop. From the get-go they provided great service. They had clear and frequent communications. They took over management of estimates and communications with the insurance company. Once the repairs started in March of 2024 they gave weekly or more frequent updates. In the end they were able to get repairs done ahead of schedule. They were able to negotiat more than expected work with the insurance company. As icing on the cake they returned the car fully detailed.
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March 2024 by Rodger Keep
Update, as promised Luke made it right, the bumper looks 100% better. Update, Luke contacted me and asked me to bring my truck in so that he could have a look. He has offered to make it right, fix the bumper so that it aligns properly. I will update when complete. Very bad job fixing the front bumper on my Tundra, it doesn't line up properly, and aperies to be installed incorrectly. I went here because of their reputation and I have had good experience in the past. I will revise this should they fix it properly.
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March 2024 by MikeyJ
Very kind folks. Came in with a fender pulled off and they were so helpful in fixing it
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March 2024 by elizabeth anne
I would have loved to go with these guys, they were kind and got me an estimate within 20 minutes.. However they were overpriced. I went to a another place in golden and it was aorund 1000 dollars cheaper.
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January 2024 by Bob Fishman
I had a scratched bumper, and they quoted 1600 dollars to repair it because they insist on removing it. I took it to Gloss Car wash, which has a detailing shop and buffed out the scratches for free, and touch up paint makes it undetectable- total cost: $50 for touch up kit.
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January 2024 by Mason Roberts
They did a bang up job!
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January 2024 by Nick Lenk
These people are so genuine and nice. I've had to deal with them on a number of occasions after being hit by another driver. They patiently explained the process, and helped me understand the next steps. They're just good people. Plain and simple. I give them 5 stars for being everything I'd hope for in a local business.
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December 2023 by Robert B
Consistently amazing business. Friendly, trustworthy, above and beyond. Highly recommend.
