-
January 2024 by A G
They have all sorts of crafts and have huge discounts on Christmas and even valentines day items right now.
-
January 2024 by Mia Nelson
It’s a solid Michaels with a good store layout. Well stocked and employees are all friendly and helpful.
-
January 2024 by Jared Skinner
So I don't frequent craft stores. And I'll be up front and honest when I went in it was for a very hyper specific item that they happen to be out of at the time. But I was a bit taken back by how clean the store was. How well organized everything was. How friendly the staff that attempted to help me were. It truthfully made me forget they didn't have the item I needed. That said they had a HUGE amount of other items so there is a very likely chance that they will have what you need. Mine just happen to be super specific so I can't hold it against them really.
-
January 2024 by Frederick Roadhouse
Large store and friendly staff
-
January 2024 by Evon Mouritsen
I found what I need
-
January 2024 by Robin Reynolds
I love this place.
-
December 2023 by Matt C.
They were short staffed due to Covid today but still tried hard! The guy in the frame shop was nice and helpful finding a purple mat. The manager was nice too, and gave me a free piece of scrap! At $15 for a big board it's middle of the road on price. However, ordering online they can be damaged. Thank you for a good product!
-
December 2023 by Catherine Brinlee
I love craft stores. Left uninspired. The paint/atmosphere maybe?
-
November 2023 by Eliano P.
the red haired cwerk wady wery gud. give this yung lady a hella mad raise bud. Wut else I enjoyed was how speedy the service was. It made me hapy. indeedly. You know wut else? We had some laughs, some giggles, some shared moments of sorrow. As In when some naughty teens busted up the paints. We went In to action. We gave her a hand. Trust.
-
November 2023 by Xander Fix
Been here twice this year and they always have exactly what I need and the staff are friendly!Pretty frequent coupons and sales too, so I'll definitely keep coming here for decor and art supplies!
-
September 2023 by Tany Holzworth
Some things were very low stock/few options. Would like to see more “green” craft materials, the packaging and materials feel wasteful.
-
September 2023 by Maxx Phillips
Store was clean.. had to pick up a handful of false flowers for decor. Black and gold for coach prime and CU boulder.. I used these flowers to decorate a grass wall.. prices were reasonable.. lady in front of me was checking out and was getting upset because Michaels doesn't offer discounts on candy.. who comes to Michaels just to get candy?
-
September 2023 by Mae Mueller
Good discounts and the staff is always ready to help! The framing desk has the cutest and nicest guy ever
-
August 2023 by Diana Arreola
It’s a craft store. But the issue with the store in particular is that their inventory is never updated on the app so anytime I place an order, it gets cancelled. There’s been times that they cancel my order so I go in person, AND THEY HAVE WHAT THEY JUST CANCELLED. It’s outrageous. And half the time they do fulfill the online order, it’s wrong! The staff in general seems to always be annoyed or have no patience with customers so it doesn’t feel inviting. I’ve also had the cashier ring things up wrong and it’s a waste of my time for them to correct it. It’s really a hit or miss here and these are easy fixes so it’s annoying
-
August 2023 by Sasha B.
At this moment I am sitting in my car on hold with Michael's 1-800 number (it's already been over 10 minutes). How did I end up in this predicament you ask? I'll start here at the beginning... This wasn't an ordinary visit. I was here to finally secure frames for art. Not just any old art - much I received as a gift from local artists following the loss of my longtime home in the Whittier fire, others hand made by close friends. I'm finally in my forever home and am ready to make it my own. These prints many of which I've been carrying around for almost two years. They've been leaning against the wall for far too long and part of moving through the loss of my home is embracing and truly settling into my new home. After a wonderful encounter with Michael's in house framing expert (tall young man with brown hair - sorry I forgot your name as I totally asked for it!) I rolled up to the counter - with just one impulse purchase I might add - so proud. I mentioned I had multiple coupons. They said "ok". After being rung up I made the mistake of paying before asking why the total was so high - one deal did not go through. I inquired about the bogo sale I'd seen and they said they didn't know about the sales - there were too many. I confirmed the missing deal (25% off everything full priced) and they just shrugged. They offered to return and re ring up the purchase - tho noted my voucher would not reset for a few days. This was not an option that interested me. I asked if they could do anything else and they said they could get the manager. They made a quick call - no manager appeared and I was advised to call the Michael's 1800 number. No apology for the inconvenience or acknowledgement of how frustrating this scenario was (I have worked many years in customer service and would have handled things way differently). I drove home and called Michael's. It was a 12 minute wait to speak with someone. They informed me that they could not resolve as it was not an online purchase tho suggested I return to the store as the manager could as a one time courtesy extend a gift card for the 20% difference. They also noted the manager could call them to be walked through the process. I drove back to the store and met the manager on duty. They informed me they did not know how to give me back the difference. I called the 1 800 number and together we waited and pleasantly chatted for over ten minutes. At that point I was frustrated, sad and nearing crankiness. I was advised to return to the store another day the overall manager would be in - which unfortunately was only during my working hours. Major bummer. I also shared at that time how I felt the situation was handled poorly by the prior employee. I did somehow manage to escape work to make it in when the overall manager was there. He was quick to help tho again not very empathetic. I will most definitely return tho will be super duper careful to review all the pricing at checkout before I swipe my card.
