September 2024
Can't remember the last time I had such a bad experience with a company and its product. We bought a chair, it broke, and they refused to repair it, refused to provide me with the parts to repair it myself, and were overall horrible. I could not recommend enough that you DO NOT BUY ANYTHING MADE BY KELTY.
July 2024
Didn't realize customer service could be this bad for Kelly. I have many of their products and have used them for years. Probably will never do it again. I bought a canopy and it was defective.
I tried reaching out to customer service and the whole process is a silly.
October 2018
Kelty is a top notch company, with amazing employees and off the charts gear. Thank you Kelty for taking care of me and my family with a warranty issue that was not something covered under warranty. You have yet another loyal customer
