-
March 2024 by Mister Destiny
Look I'm In the middle just reading review I understand mistakes happen so it's what u do with the mistakes that makes u bad or great . Not make mistakes bigger. An to the company how come u only respond to positive reviews that doesn't look good. I'm just saying from an outside perspective looking in
-
September 2023 by Laura Glaab
This place is the BEST!!! Martha is so quick and detail oriented. Whether it is our largest or smallest order, it's always faster and better than we expect! We love working with them and think the gear we get is perfect! THANK YOU!!!
-
November 2022 by Brian “Kenzo” Horiuchi
These guys are fantastic! I worked with Jordan mostly, but Bob came and delivered our purchase. I have to give a huge thank you to both of these guys for making this as easy as they could. This entire process took us months to complete, no fault of GBM at all, entirely on my end for that happening. Jordan was extremely patient and willing to help and very communicative every step along the way. Their turn-around time was much faster than we expected and the shirts that we had custom embroidered looked fantastic! I would highly recommend these guys for any merchandising needs and we will definitely keep them in mind if we need anything else.
-
September 2022 by Jonah Morris
Let me start by saying we did not request photo proofs of printed garments (HUGE mistake on our part for not requesting this and thinking they would provide solid communication as a repeat customer + reach out for any clarification). On one order they printed a style that looked good and then proceeded to print TWO ENTIRE runs of blanks (200/300 shirts in total) of the same style / different colors with every single graphic looking distorted, mottled, and bleeding into the negative space at the center of the graphic. Unsellable and just under $2700 worth of blanks we either cannot sell or have to sell at a reduced price. When we had a call with there coordinator and the printer he told us this was a “live and learn situation” and blamed it on our art and graphic designer saying the graphic was too small for printing and anyone with experience could see this would probably not turn out good. We wish that they would have mentioned this when we first sent the art to them. Of course we would have changed it to avoid any possibility of error. He said they weren't able to provide photo proofs because of the volume of shirts they produce - which I have not known to be the case when working with other large printers (they also provided photo proofs for all embroidered goods and label finishing). Then they repeatedly stated “this is why we don’t like to work with supplied blanks,” which we ultimately felt had little to do with any of our issues with them. I would actually have appreciated it more if they had taken accountability for errors and delays throughout our time working with them on these orders instead of making excuses.Ultimately, they ended up giving us an 11.5% discount on the print invoice only because we fought them so hard.. All of this is not to mention the extended delays, bad communication (which always had to go through there coordinator - couldn’t talk to the owner who delivered goods or printer or finisher without going through coordinator who often did not communicate well or have all the info needed and would tell different people different things). They dropped off an entire shirt style (six boxes of t-shirts) without any embroidery and when we told them the shirts were not worked on yet they let us know their embroidery schedule was now pushed even further back! You would think they would immediately prioritize an order they messed up on instead of penalizing us with further delays.. I could go on with my grievances but all in all, we had worked with this business from the start of our own company and will not be returning. We wanted to support a local Colorado company and liked their competitive pricing but between the scaling of our business and the constant confusion, delays, and poor communication it proved to be far too much. I do not take pleasure in writing a negative review for a local company but felt compelled to share our experience.“The majority of our work is produced on location at our production facility in Colorado without brokers or middlemen. This allows for better quality control and consistency of our screen printing and other services. This also guarantees products are delivered on time.”My final word: the above quote taken from the home page of the GBM website, literally everyone of these statements we found to be false. We worked with a middleman who was based in Texas and told us we were unable to be in any direct contact with printers/ embroiderers/ etc. and had to go through her. Their "facility" is actually three separate facilities spread across the front range / Denver area which caused shipping confusion. Work was lacking in consistency/ quality and the deliveries were almost entirely not on time.Edit: had some sweatshirts we printed with GMB brought to another printer for additional work and they told they found inconsistent printing / smudges/ fingerprints on the hoodies. They were shocked and helped us clean them up as best they could.. downgrading this review to 1 star..
-
December 2020 by S G
This team is awesome. They're always there to help you when you need help, even for those difficult projects. From the sales team to the artists to the production team-they're all top notch!
-
May 2020 by Arielle Olfers
We didn’t know what we wanted exactly for our first promotional items, so we decided to order some patches we could apply to hats, sweatshirts etc to see what we liked. Martha helped us choose the exact type and size, gave us a price that was better than the competition, and it arrived in about 2 weeks during covid which is saying a lot! We absolutely love the patches and can’t wait to order more - it’s so much higher quality than we expected for a price that’s accessible, and great thoughtful service to boot. Customer for life.
-
September 2019 by Bill Barnes
Very fast service and Stellar customer service. Will use again for sure!!
-
August 2019 by Nancy Reindl
We did not have a good experience with this company. We made two trips to the office of Goodbye Blue Monday to meet with their staff over the course of several weeks. Their artist said he had time to do the work we needed, and our event isn't for three months, so we weren't worried. Then we got an email saying they couldn't do our project because they are too busy. We have to start over with a new company.
-
July 2019 by Jessica Hersh
Helpful, quick, friendly.
-
June 2019 by Nancy R.
We did not have a good experience with this company. We made two trips to the office of Goodbye Blue Monday to meet with their staff over the course of several weeks. Their artist said he had time to do the work we needed, and our event isn't for three months, so we weren't worried. Then we got an email saying they couldn't do our project because they are too busy. We have to start over with a new company.
-
May 2019 by Duncan S.
Goodbye Blue Monday is awesome. We have a long standing relationship with them and they always do a top notch job for us. They go above and beyond to make sure things happen by your deadline (and often sooner than that). They also know what they are talking about so they make great suggestions. Very well run company with awesome staff.
-
April 2019 by Brant Brunner
Great vendor to work with! GBM helped us with our hat project. They had plenty of options/styles to choose from and competitive pricing. Based on our design, Zack suggested we do a woven patch (which I had never heard of). He dropped off a couple of sample patches for me to compare and woven was definitely the way to go. The quality is top notch and everything went smoothly.
-
April 2019 by Brenna Backe
Zack and the people over at Goodbye Blue Monday really do a nice job. They spend a lot of time beforehand really helping you get the design you are seeking. All my orders have arrived ahead of schedule. They are dependable and reliable and work with you to help you find the best fit.
-
March 2019 by Zachary Grissom
The team at Goodbye Blue Monday is great. I hate to say we sent them on a fools errand, but we did challenge them with our requests for promo items and didn't necessarily give them a lot of direction and they came through with flying colors. My client is a fitness studio and they came up with the idea for Headbands that came out perfect. My client says that her patrons are still wearing them ask for new ones all the time. They were fantastic with handling our requests and giving us great ideas and executed even better. The t-shirts came out even better. Thanks Sue and team!
-
February 2019 by Fred Liskowski
Great service! I had some T-Shirts printed by GBM and they turned out better than I could have expected. Also, they were competitively priced and the most responsive/helpful of all the companies I received quotes from. I'll definitely come back for all my screen printing needs! Thanks!