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December 2023 by Heather Ferralin
Huge selection
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October 2023 by Flatiorn Flyer Christopher
It's gonna be the store I score awsome shoes from Friday
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April 2023 by English Advantage
Every time I come here it’s closed during normal business hours. Don’t you want to sell shoes?
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April 2023 by Prinster Ana
An excellent selection of shoes. Shame on the prices though.
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March 2023 by Helfie Bean
Good deals on shoe. My only issue is I had asked for a bag before checking out. Instead the lady ignored me to ask about socks. After processing my card I had asked again for a bag. She said that’ll be .10c. It’s your job to ask the customer before checking out if they want a bag! I had to walk home carrying it awkwardly.
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August 2022 by Laura B.
This is my new favorite shoe store! We went in yesterday just before closing. My husband was helping me look for some good walking sandals for our upcoming vacation. Laura, the manager, was straightening up and restocking. But, she stopped and came over to help us. She suggested the perfect sandals for me and I bought them. Love them! I had been searching everywhere. Poor selection and no help at DSW. I am shopping at Famous Footwear from now on. Thank you, Laura!
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July 2022 by Steve Kelly
Closed on July 7 2022 w sign saying no staff and not sure when it will be open:(
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July 2022 by Leroy Calpin
Friendly service, ok selection, and great deals.
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July 2022 by Sarah W.
Terrible customer service. One of the women (seemed to be some type of manager) was extremely rude and short with me. I found shoes I liked but decided to buy them online so I didn't have to speak with her any longer. I hope she reads this so it can be a wake up call.
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June 2022 by Antonia Green
I walked in today to buy a pair of nike sandals that went in sale last week... Today is the worst experience I've had in retail in my whole life. We walked in and automatically the store clerk called for another associate, they then stood at the front door like we were going to run away with the sandals. I asked why they stood there when we, black women, walked in and there was already white customers, he then said it's because if homeless people... Insinuating that he was worried about us, I told him to hold my shoes so he wouldn't think I was trying to run out of the site with them. When that happened, both associates walked away like they were not worried anymore. Mind you, 3 other white customers walked in and the associates didn't call for back up then. I will NEVER come back to this famous footwear store, NEVER. I SHOULDN'T HAVE SPENT MY $20 BUCKS ON THE LITTLE SANDALS AND WENT TO ANOTHER STORE. WORST EXPERIENCE EVER!!!
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June 2022 by G
This place had an "I am sorry for the inconvenience, but we will close at 3:00pm today," on the door and it wasn't even 2 yet!
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May 2022 by Christopher Taylor
Here we are mothers day weekend, and the store says open at 10am on a Saturday! Well I have stood here for an hour it's now 10:56 and still not open... Literally at least 50 people have come and gone. Whoever is running this store must not like selling shoes or making money because you totally missed out!
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April 2022 by L P
They keep closing hours early and simply posting a piece of paper on the window.Would be nice if they notified their customers on their website.Made two trips to get our order before leaving town and both times they were closed. Disappointing and frustrating!!!!
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November 2021 by Larisa Hnizdo
I've done my fair share of retail shopping and retail work in life, but I've never been as shocked by a manager's behavior as I was regarding a friend's recent shopping experience at the 29th St Mall location. My friend, a city employee and mother of two, was recently racially profiled at this location by the store manager. She, her children, and husband were actually about to purchase items from the store when the manager directly accused them of stealing (something that is a hard no as a business practice). The manager immediately escalated the situation to calling the police, despite the presence of her family, and continued to berate and harass my friend and her family while they were waiting.After a police search and several minutes of questioning, my friend was found to be completely innocent of any theft--however, the store manager insisted to the police that my friend and her family must have stolen from the store. Although the actual police report clearly shows nothing was taken, this manager refused to admit any wrongdoing on her part. I caution anyone from supporting this business in the future, as it is clear that one's racial background is obviously cause for accusations and police intervention at this location. Even in the face of facts presented by law enforcement, the store's manager was more inclined to continue insisting that items were stolen, rather than apologize to the customer and move forward. Embarrassing and disgraceful behavior.
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November 2021 by Johnny Eads
Good selection, & friendly staff. I will return
