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October 2024 by Kelly Pufnock
A few weeks ago I went into this location to purchase a gift card for my boyfriend to get his car detailed for his birthday. The man at the counter told me they were available online, so off I went to purchase the gift card online. I purchase the online gift card and send it to my boyfriend. We go in yesterday (10/20) to get his car in for detailing and the man at the counter informs us the gift card can only be used for online purchases!??? Nowhere on the email from Car Toys does it state this. We even tried to just schedule the detailing online but that function doesn't work! They insist there is nothing they can do. I have emailed Car Toys to get a refund, but have not heard back yet.
Frankly, they have lost our business. Guy at the counter was unbelievably rude and dismissive, despite there being no other people even in the shop.
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October 2024 by Alex Mach
They helped me install a new stereo system, and an interior detail to get rid of the dog smell in my car. Excellent service. They were patient, friendly, and presented me with the best options with honesty and transparency. They didn't try to sell me anything I didn't need, which is rare in the sales and service industry today.
My only gripe is the corporate website not being updated, to reflect the actual prices. I complained to corporate, but instead of addressing the issue, they just had the store manager call me, which made no sense, since stores do not maintain websites.
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October 2024 by Michael Walliser
Honestly, way better than I expected for the interior detailing. 10/10 job and amazing service. I was kind of blown away when I got in the car after the cleaning. For sure recommend.
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October 2024 by Heather Campbell
Excellent Service!!! FAST and ULTRA Professiomal!
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October 2024 by Cassie K
Extraordinary experience. Customer service above and beyond by Nick and Louie! They made everything so easy.
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October 2024 by Robert Runyan
Nick and Louise tuned up Blu’s new audio upgrades with amazing results ??
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October 2024 by Matty G.
Louie and Nick were super supportive and knowledgeable. Great customer service!
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October 2024 by Jason Loeb
Great Knowledge and Service!
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October 2024 by Krystal Burke
Great customer service and fast installs!
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September 2024 by Sarah Bushman
Louie and Kyle and the team were great! They really helped me out of a jam one day with my interlock install. Very professional and quality work. Thanks guys!
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September 2024 by Julie Pink
The guys knew their work.They did an excellent job, fast, quick and efficient and very friendly
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September 2024 by Brian Delaney
Nick did an amazing job installing Apple CarPlay and a back up camera. he was very customer focused and took me through the whole install and post install operation. Highly recommend Nick and the rest of the team there.
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September 2024 by Greg Bishop
Great place for car assessories. Tinting.
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September 2024 by Scott Cross
We got the work completed at the Boulder store and greatly appreciated Bryce making it happen so quickly. We purchased the equipment in the Springs and it was great that the Boulder store accommodated the work to make it more convenient for the family. They got the work done when we were available and we didn’t have to leave the car there for days. The company acted like a team and we appreciated that effort!
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September 2024 by David Self
I’m annoyed that when I paid the deposit and scheduled my installation that Car Toys neglected to put it on their calendar resulting in what should have been a 5 hour install taking nearly 12. Something that apparently “happens all the time.” Better ask if they’re SURE you’re on their calendar so when you show up they’re not like…uhhh. That said, Kyle did a great job and was friendly and helpful even though he too was staying late having to do multiple cars at once. System sounds 100 times better than it did.
