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March 2024 by Sol Atkins
Predatory company, money racket.
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February 2024 by Luis Polanco
Worst service from the reception lady!
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January 2024 by Take1Chance
BEWARE, I parked in the sprouts parking lot for a whopping 20 minutes before my car gets towed, I needed to get something squared away at the ups store in williams village so i figured it wouldnt be an issue as I never park overnight and am polite about not parking in a spot for too long. But nope, car got towed, and it is finals week, so just the most stellar job from these predators. No warning, no nothing. Very very shady stuff.
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January 2024 by Erik D
Extortionists with zero respect for the people they're extorting. Capitalism at its "finest."
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December 2023 by Denise Erickson
It’s a scam. Overpriced!!
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December 2023 by Evan Auer
Boulder is a failed city. Can’t park anywhere. Not even a grocery store parking lot for 30 minutes.
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November 2023 by Chrissy Moreno
I arrive despite their website claiming they're closed, and their phone line is dead, very deceitful. I thought I had to wait until Monday to pick up my car. I begin to talk with the lady about my car very politely and she had the worst attitude and made my day even worse having to deal with her. I paid nearly 500 dollars for my car that was impounded at 1 am for less than 12 hours. As a college student this sucked, this only happens in boulder CO
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November 2023 by Julie Lane
They tow extremely quickly and indiscriminately. The woman on the phone that answered after 45 minutes was one of the rudest people I’ve ever spoken with. $489 for a tow that I picked up immediately. I’ve filed a complaint to try and have it resolved fairly and we will see what happens. Also, they’re open on Sunday 12-3pm
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October 2023 by Chiseled Adonis
Absolute HORRID company. I parked in a lot & went into the supermarket, when I came out my car was towed! It's as if they pick & choose what cars they want to tow as a cash grab. I wouldn't be surprised if the other establishments were in on it. Plus they NEVER answer the phone... You're better off just going to their shop & contacting them face to face.
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October 2023 by Martha M.
My son's car got towed. Understandable. He was parked in a parking lot an hour after he was allowed to be there. However, I called and asked if they were open on Sunday and if it was considered after hours and they said they were open 12-3, and that it wasn't after hours, we could go pick up the car anytime in those hours. Well, after driving 45 min to north Boulder, the manager told us that we had to pay a $96 after-hours fee. I asked her to remove it because I was lied to and was told I wouldn't have that fee. She said she can pull the call and coach her employee, but she couldn't wave the fee. I was being understanding and kind until that. It's clear they are out to rip you off despite Colorado's Bill of Rights. Heartless people.
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September 2023 by Daniel Tyburski
If I could give 0stars I would. Worst towing experience I’ve ever had. I will sleep well the day they go out of business.
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September 2023 by Carl Enger
Scam artists and thieves. Got towed for being in an almost empty parking lot for all but 10 minutes. Had to Uber to their property, and when I finally got there it took them over an hour to finalize my report. Asked the lady how long it would take since I don’t have all day and she simply said she didn’t know and wouldn’t go and check for me. Ended up getting charged over $300. I should not have parked illegally, but $300 seems insanely high and is much higher than most tow bills I’ve heard of. Pretty sure they scratched my vehicle as well. Was seriously considering chewing them out but as I said, I don’t have time for things like that.Service: Car towing
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September 2023 by Luke Pan
This towing company is exploitative. They claimed that I would be able to repeal it online but after paying $300, the bottom of the receipt says “no refunds will be issued.” Completely unbelievable.
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September 2023 by Dorjee Zhang
This company is very very shady; it likely is not legally allowed to tow cars. This place profits off of college students, mercilessly taking their money if you even dare park 10 seconds in the sight of the security guard.
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August 2023 by Brittany Collins
I wish I could give NEGATIVE stars. This company and employees are awful!!! I have lived in an apartment complex for 3 years, had to take my car into dealership due to my breaks going out. They sent me home in a brand new rental car so they could fix my breaks. My office is closed so I could not get a parking tag. I go out to leave for church this morning and my rental car (with dealer tag) was towed. We are in Firestone and had to drive all the way out to Boulder, wait on the phone for HOURS to get an answer, then when this girl comes to “help” us, it just got WORSE. The lady at that front desk has an awful and nasty attitude. They charged $400 and refused to give us any information to speak with owners or management. This company should not even be in business but they are because you have to pay the money to get your car back. I hope that get shut down soon. Side note. There were multiple other cars in my parking lot that did NOT have tags and they only towed mine, when asked why they say they don’t pick and choose but they chose mine!! Worse towing company ever.Another side note: my car has 3 car seats in the back, your stealing money from a mama just trying to raise her family and survive in this awful economy. DO BETTER!!
