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April 2024 by Greg Sebring
I have bought my last three pairs of running shoes here. They have a good process for fitting and focused, personal service until I was satisfied with my shoe choice. Great fitting experience for a runner.
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April 2024 by Elizabeth Allen
This place is great! We love the scan they do to help find the best shoe for the feet in the right price range. Will definitely be back.
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April 2024 by Steve Stoytchev
Fantastic experience - rep spent considerable time measuring my feet for the perfect fit and getting me all the shoes I wanted. Fleet Feet had the latest racing running shoes and even some special versions exclusive to them.They even had some sizes that were unavailable online. Highly recommend going in person.
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April 2024 by Janell Cannon
I went in to have my feet scanned and learned a lot about what that shows. Your size (on both feet) your arches, how high you foot is, how narrow is your heel. Then the salesperson gave me several options, never rushing me. Talking me through the whole process. These were definitely not my first pair of running shoes but you can always learn something new.
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April 2024 by Michael Morton
I came in needing soles for a plantar faciiitis issue and received immediate help. This included some cool technology to review pressure points in my step and arch needs, etc. I walked out in 10-15 minutes with soles I have been very happy with and my second experience was equally helpful. If you want real customer service, Fleet Feet is the place!
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March 2024 by Clayton Zigler
I’ve been working with Rachel to use their location for our packet pick up for an upcoming half marathon and it’s been an absolute pleasure. She’s quick to deliver any information needed and is full of great ideas.The store has a great layout and the employees are attentive and knowledgeable about the products. Overall a fan favorite for BBSC Endurance.
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March 2024 by Katie Curtis
The staff are very knowledgeable and kind. They answered all our questions about orthotics and shoes and even performance socks. It was very helpful and there was never any pressure to buy. Thank you!
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March 2024 by Shelby
I’ve bought multiple shoes here in the last few years. Usually the sales people are super helpful, knowledgeable and give amazing service and recommendations.I’ve gone in a few times the last couple weeks looking for a road running shoe specifically and dealt with two different sales guys. I can’t say I was super impressed, neither of them were helpful. I asked some questions and for any recommendations they had, I got very short answers and didn’t get a sense that they cared at all.I ended up just asking for a bunch of shoes and figuring it out on my own since I wasn’t really getting any recommendations or help. It just felt like I was bugging them and being a bother instead of having a good buying experience. It doesn’t really encourage me to return again
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March 2024 by Laura Fenton
Really great experience here! The Baconator was super helpful, took his time fitting me, teaching me about my feet, and showing me all the shoes! Took them for a run the following day and felt like night and day from the shoes I was running in, total game changer getting fit for a nice pair of shoes. I didn’t have to wait to be helped and they had some pretty awesome sales on LuLuLemon and other nice clothing brands too. Will for sure be back!
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March 2024 by Joshua Davis
Best customer service I have ever received. Can’t remember the young man’s name but he was from Nashville Tennessee and was the most helpful and accommodating sales person I have ever encountered. Walked with the most comfortable pair of running shoes I have ever had. Highly recommend this place!
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March 2024 by Jane Thrash
I have shopped at the Fleet Feet Store (formerly the Boulder Running Company) for years. The current staff is energetic and knowledgable as well as patient with an older customer who is not yet through seeking better performance.
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March 2024 by Jess Q
The staff is phenomenal! Fantastic customer service and knowledgeable regarding sneakers. This review is for the Lexington MA store. I posted using the automated link they sent to me and I see boulder Colorado showed up!
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February 2024 by Meredith Howe
Fantastic service, friendly knowledgeable, efficient and listened to me. Left with the exact shoes I needed.
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February 2024 by Monty Hedges
Mike was extremely helpful, knowledgeable and friendly.
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February 2024 by Nicholas Miller
Very helpful in finding a great pair of running shoes
