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January 2024 by Kat L.
My internist is there and she is amazing. That's the only reason I still put up with this mess of an organization. Someone wrote about the portal - it's true, it never works the way it should. Understaffed, as is every medical center. I see they're doing some remodeling as they should -- it's dingy and hasn't changed since the 80's. The worst thing: the billing situation. I have a mountain of medical debt, so I made a partial payment on a bill online last Tuesday. Friday, I get a call from the billing office -- a recording saying "Your account has now gone to collections and all future appointments at this facility have been cancelled." Nice.
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December 2023 by Rory Murtagh (rm)
Best pharmacy! They are quick, friendly, accommodating, on their game every time.
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November 2023 by Philip Sutton
I 've even using the BMC pharmacy for over 40 years now. And I have nothing but praise for Dave,Jenny, Nick and the rest of the crew there. They often go out of their way to make sure I 'm getting my prescriptions on time and don't have to do without. They also check and make sure I'm getting the best insurance coverage and price for what I, m taking. And do it all with a smile. You guys are the best!
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November 2023 by Ryan Rogers
The staff is great, best pharmacy experience I've ever had
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November 2023 by Buzz Busey
This is a great pharmacy, small but very efficient very helpful and very kind.
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September 2023 by Bradley Stuart
Always friendly, fast accurate and speedy service, the best pharmacy here in Boulder, I recommend them highly!
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September 2023 by V W.
Boulder Medical Center recently updated their patient portal. You'd think that is a good thing. Here's how it works: - When you get an email indicating you have new information, click on the link and get a "server not found" error. You get this msg when you've changed the db server site but never bothered to fix the location from your old links. - No way to get help except burden the practice you're seeing and get them to report the issue. You have to await a call back and that has no time frame for response. Try putting in a ticket system! - Why the lengthy repetitive data for every single update. Finding the actual msg is like a scavenger hunt or "Where's Waldo?" I love my docs but the patient-facing systems are amateurish configured. If these systems are so poorly managed, you cannot help but wonder about their security.
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September 2023 by Brenda Ebben
I feel good giving my pharmacy a 5 star rating. There is no comparison between the customer service I receive from the Boulder Medical Center pharmacy and the retail pharmacy that I no longer use. The staff make me feel comfortable and I don’t have to feel guilty for the medication’s my doctor prescribes me. Thank you for caring.
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September 2023 by Andrea Meier
Staff are friendly and efficient. We switched from Walgreens and at glad we did!
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July 2023 by Melissa C.
Went to Urgent Care at the BMC for what I believed was a Kidney Infection. They weren't even in my insurance network but I needed to be seen and handed them my credit card. A simple Urine analysis would have confirmed I had an infection, but instead I was turned away from getting the patient care that I needed, and was told to go the ER at Foothills. 5 hours and $5000 later, the ER told me I had an Acute Kidney Infection which required an Antibiotic. I will NEVER go back to the BMC to see ANY doctors there. Obviously even their Urgent Care department is incompetent to send away a patient who obviously needed care. Absolutely the WORST!
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July 2023 by Jessica O.
Scheduling is a nightmare. Impersonal and difficult to get help or information from customer service. I had been going here for years and have decided it would be easier to find a new practice than continue here
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July 2023 by Catherine LaCourse
Visiting from out of town and I needed to have a prescription transferred and filled. They were SO HELPFUL and took care of everything in 15min, start to finish. They even walked out to where I was sitting in the waiting room a couple of times when they had to check info. If I lived anywhere near here, I'd make it my usual pharmacy.
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May 2023 by Aleta C.
My doctors are great but what is up with the patient portal??My security accout tells me they were hacked-and I get locked out of my records quite often-is there a problem? If I had a emergency nad I couldn't access my information-could an emergency room?? There is no one to call to fix your account!!!!and get you back into your health information.
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May 2023 by Amanda Sandlin
Lovely staff and good prices! So happy to have found an alternative to the big pharmacies after Pharmaca/Medley closed. Yay!
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April 2023 by Michelle Lamperski
The best pharmacy! Nick and the entire pharmacy team are incredible. Thank you for always providing me with outstanding care.
