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January 2024 by Miriam Sproul
The car-buying service is fantastic! Many thanks to Robert Morrow at AAA Boulder for suggesting cars that would suit my needs, finding a car, bringing it to Boulder for my test drive, taking care of the paperwork, and helping me get accustomed to it. I’m recommending this service to my friends. This is the hassle-free way to buy a car. Thank you!
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January 2024 by Cathy Creagh
We bought our last 2 brand new cars through this AAA office! In Colorado, AAA is registered as a car dealer. They can sell you almost ANY brand by bringing demos you request to their office. You don’t have to go to a real dealership through the entire process, buying, financing, selling your used car, and getting help syncing your tech with the new car. Fun, personable, knowledgeable people to work with for Disney World discounts and advice as well.
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December 2023 by Maureen Stolhammer
Nancy Reorda is a terrific Travel Agent.She put together a Disney trip which I know will be Fabulous.
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September 2023 by Felice Steele
Broke down at 4pm and was back at my car a second time at midnight to lock it after learning the 2 hr pushbacks that made them tell me at 6 to leave my key under the mat and leave it unlocked (don’t ever do this, that agent was wrong and you can lock it and leave unattended and they can unlock and tow) was actually going to be, well maybe never. 8am and car is still not towed, though aaa woke me multiple time through the night (after I got home at 1am from dealing with locking my car) with text and phone updates I requested not to get. Their automated system is terrible, and their people seem helpless to do anything. Go with your insurance roadside, aaa is no longer any better than them.
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September 2023 by Richard Nobman
Friendly and professional. I use them for travel insurance and automobile services
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July 2023 by April Gatesman
We used AAA car buying services. Robert Morrow listened carefully to what our family needed and what we were hoping to find. He located the perfect used car at an excellent price. Could not have made it easier for us! Highly recommend!
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June 2023 by Patricia S.
After 5 days of trying to get our car with a broken starter towed to a dealership by AAA, spending two to four hours a day on the phone trying to get service and still not having success getting a tow truck to the house. It was next to impossible to get customer service support. Finally after getting a supervisor on the phone, they said there is no service in that part of Larimer County. This is poor service and communication, what is the value of AAA membership when service is so bad?
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December 2022 by Quincy D.
Waited 4 hours outside on the road and no tow truck drive even called. I would suggest getting tow on your personal insurance carrier. AAA Colorado customer service is good but the actual service is not. Never did show up I had to cancel the service and wasted 4 hours.
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November 2022 by Jack Martindale
The staff was cheerful and helpful to the customers before me and me. The staff there when I visited seemed to be fairly avid travel and very willing to share insights.
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September 2022 by John Bachman
Great customer service. Got a Trip Tic from this same location 30 years ago!
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August 2022 by Grace Bleekman
My mom and I were on the side of the road for about 2 hours and it took us a while for Triple AAA to work would not recommend. But may try again.
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July 2022 by Stephen Miller
So easy. Friendly staff. I was in and out in 10 minutes then on a plane for Japan a few hours later
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March 2022 by Kathy VanSlyke
I needed to get an international driver's permit and was directed to this office for that. I'm not sure what I was expecting, but I was impressed with the luggage, maps and all the travel accessories you could think of- and that is not even why I was there : )I was helped by Karen, who went above and beyond. She was efficient, friendly and helpful. She made something that could and should have been tedious very pleasant. I walked out with a smile and everything I needed. She is a gem!
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March 2022 by David THOMS
I locked my keys in my vehicle and they sent a locksmith who was on site in about 15 minutes or less and he got my vehicle open in a couple minutes max!
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March 2022 by Mick M.
I am a long time member. My usual great experience working with AAA for my insurance was disappointingly highlighted today when I attempted to get my travel insurance for my upcoming trip to Europe in May. An agent was recommended in the Boulder office. I called and got a voicemail to leave a message. The agent did not call me back but a secretary called me and said the agent requests that I make an appointment to have a phone call with her and the earliest she could speak with me is March 17th! A week away. Not impressed at all with this style. She asked for my details - dates, email etc. How kind of them to fit me in and decide to talk to me next week. Their style made me think they would have thrown together some figures and emailed it to me. I will look elsewhere for my travel insurance and see if I can speak with someone who might be able to give me a better, more interested "I want your business" type of response. Underwhelmed to say the least and disappointed that AAA are working like this in deciding to take out the personal touch that I liked about the now retired agent I had always worked with.