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March 2024 by Jeffrey Smith
Pleasant and competent staff. The service is fast and friendly. You can't beat it.
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January 2024 by Tazzy A
The guy with glasses that "works" there, good luck getting right order with him.
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November 2023 by Cole C
It doesn’t surprise me to see the horrible reviews this location gets. The manager Raymond is extremely rude and seems to contribute to the problems with the place. It doesn’t seem like anyone wants to work for him and after interacting with him, I can see why. Very sad.
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November 2023 by Edward Padalinski
Seems to take a long time to get drinks inside. I have been in the drive thru several times before and it was always quick.
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September 2023 by Infktious Venom (Chubbz)
Lady did not even know how to plug a receipt terminal in to reset it and was getting frustrated. She was very rude to me and my Mom, believe her name was Sara. She didn't even know how to make a simple caramel coffee.
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August 2023 by Jason Wheat
This location is a disaster. Twice Ive been here and twice they were out of the sandwich I wanted. My third visit I go there 10 min after opening and the opener is not setup and claims there’s no register, no coffee, conclusively not ready to open. There’s clearly a problem with mgmnt not adequately stocking their store when their stock runs by noon. This is actually a problem with many Starbucks but seems always true with this one. Location needs an audit by corporate. I expect many improvements can be made.
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June 2023 by Nadia Haller
Black Hawk, CO Horseshoe Casino- these girls need better training and attitudes. Between making drinks and not making them correctly as advertised, talking to each other and gossiping as we were waiting to order at the register, rolling their eyes when I asked for a latte, not putting egg white bites on a tray and just throwing them in a bag, and not accepting Starbucks rewards, it was a complete disappointment. Will not EVER go here again.
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March 2023 by Toni Phillips
Terrible employee, Daniel. Rude and told me to learn how to order the right item. I am 75 and said vanilla frapachino and he gave me a hot cappuccino. Problem is I Hate coffee and never would have ordered that. He just kept badgering me in front of customers. Terrible.
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January 2023 by Kim Anh Than
I would give this a 0 star if it was an option. Rude and poor customer service. I have never been to a Starbucks where the employees hated their jobs so badly. I would not recommend this place. The lady name is Michelle really rude…
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November 2022 by Ken & Janea Barber
I'm not sure what's going on with the workers maybe they're overworked or stressed, but every time we come there they are very rude.
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October 2022 by L Lopez
Always fast and the staff is always so friendly!!
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August 2022 by Dani Y
If I could give it a zero I would. We ordered 3 vente mocha cookie crumbles and it does not look like the normal mocha cookie crumble. The chips were missing and the taste was bland.
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April 2022 by Tyler Muck
Went Saturday night and it was alright, went again Sunday morning at 7:30AM April 3rd... that girl running the entire store herself deserves a raise. She perfected her craft.
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December 2021 by Andrea Rodriguez (Drea)
Waited in drive thru for 20 min
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July 2021 by andrew flood
A needed respite from the struggle of trying to find a decent cup of coffee in this town.