O'Reilly Auto Parts in Berthoud provides reliable auto parts and services with consistently praised customer service. Reviews highlight friendly, helpful, and knowledgeable employees who offer amazing and delightful service. Customers report that staff members are always willing to assist, going above and beyond normal duties. Specific instances include employees expertly helping with trailer tire parts, promptly acknowledging customers even when busy, and providing critical aid for roadside breakdowns. The store's free services, such as battery installation and check engine light testing, are noted as being particularly valuable, saving customers time and frustration. Many reviewers express a strong preference for this location over others, citing the superior small-town customer service. The team's efforts to solve problems quickly and their willingness to make special efforts to get parts for customers in need are frequently mentioned. This store has earned a reputation as a favorite parts place where the staff's amazing efforts ensure a positive experience.
95% of the time they have what i need. From oddities to parts that arent found. I drive a Jeep Commander and she is always throwing curves at me for maintenance. These guys have been on point!
July 2025
The staff at this location went above and beyond getting me back on the road.Shout out to the manager Mike for assisting me fast and efficient even help me put in the battery when I didn’t have the tools and came were I was broke down. Big time thanks to you guys.
July 2025
Great help with the code reader and great prices and availability on the parts I needed for the repair. Always friendly and helpful.
